Communications Student Assistant

Careers Listing•Fullerton, CA
•Onsite

About The Position

The Communications Student Assistant supports California State University, Fullerton’s Parking & Transportation Services (PTS) Department with content creation and social media efforts to increase awareness of parking and commuting services, policies, procedures, and upcoming updates. PTS provides campus access through alternative commute options and parking programs intended to mitigate traffic congestion and improve air quality by reducing mobile-source emissions. The role includes general office work, brainstorming and drafting content for social media and newsletters, supporting graphic design, capturing and archiving photos and videos, and helping with event communications and coverage. The position also involves extended outdoor work supporting large-scale parking, campus outreach, and tabling events. This student position offers experience in customer service, working in a diverse professional environment, critical thinking, and independent work. The schedule is up to 20 hours per week, generally Monday through Friday between 8 a.m. and 5 p.m., and may vary with operational needs. Work is required during Commencement week and the first two weeks of the semester. During training, employees must be fully available over scheduled breaks, including Fall Break, Spring Break, Summer Session, and Winter Session.

Requirements

  • Be a current CSUF student enrolled or registered, with fees paid, in a current regular semester as a new or continuing student; have completed the prior semester without graduating or be registered for the subsequent semester.
  • Be in good academic standing and not on academic probation, continued probation, or academic dismissal.
  • Be authorized to work in the United States and able to provide employment eligibility documents.
  • Be able to learn and perform assigned work and follow oral instructions.
  • Have the ability to work cooperatively with faculty, staff, and other students, communicate effectively with all levels, and read and write English at a level appropriate to the position.
  • Have strong verbal and written communication skills.
  • Be capable of working both independently and cooperatively.
  • Maintain a professional and friendly demeanor.
  • Be able to observe and analyze situations and determine appropriate courses of action.
  • Meet regular attendance requirements.
  • Handle sensitive and confidential information with discretion and professionalism.
  • Be able to stand and walk for extended periods in all types of weather, including dusty conditions.
  • Complete a satisfactory background check, including a criminal records check.
  • Be fully available during scheduled breaks while in training.
  • Work during Commencement week and the first two weeks of the semester.

Nice To Haves

  • Customer service experience.
  • Knowledge of social media platforms and their functions, as well as awareness of current trends.
  • Prior experience or knowledge in graphic design and video content.
  • Valid California driver’s license (Class C minimum) and six months of active driving experience.

Responsibilities

  • Perform general office duties, including data entry, archiving, and photocopying.
  • Brainstorm and draft content for PTS social media pages and newsletters.
  • Support the Project Specialist in creating graphic designs.
  • Assist with photo and video capture and archive images on the server.
  • Assist the Communications Specialist with event messaging, materials setup, and social media coverage for campus department events.
  • Work outdoors for extended periods to support large-scale parking, campus outreach, and tabling events.
  • Perform other duties as assigned.
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