Communications Specialist

Stark County District Library•Canton, OH

10d•Onsite

About The Position

Stark Library, based in Canton, OH, is looking for a Communications Specialist to join its highly productive and quality-oriented Marketing & communications team! This role will be based at our Main Library headquarters in thriving downtown Canton, just steps from the Civic Center and a number of local amenities. As the Communications Specialist, you would be responsible for content creation across all channels and platforms, including social media. The successful candidate will have excellent writing skills, demonstrated fluency in content creation across social media platforms, the ability to problem-solve and apply new learning, and strong customer service skills. Job Summary An employee serving in this position advances the mission of the Library by providing marketing and communications support to the organization.

Requirements

Demonstrated familiarity with principles, practices, methods, and materials of communications is required.
Proficiency in Adobe Creative Suites is required.
Proficiency in MS Office [Outlook, Excel, Word] or similar software is required.
Bachelor’s degree in Liberal Arts or a related field or equivalent work experience is required.
Ohio drivers’ license and ability to maintain a driving record that is satisfactory to the Library’s liability insurance carrier is required.
1-3 years is required.
Experience working with all levels within an organization is required.

Nice To Haves

Relevant business management systems such as general ledger, HRIS, CRM, etc. is preferred.
Master’s degree is preferred.
Experience in public libraries or public-sector organizations is preferred.

Responsibilities

Produces graphics, layouts, or written content for physical materials including marketing pieces, print collateral, reports, templates, merchandising displays, and signage as assigned.
Produces graphics, layouts, or written content for digital platforms including website, ILS, digital signage, and mobile apps as assigned.
Maintains brand and identity standards in all tasks assigned.
Produces graphics and written content for internal communications.
Responds to requests for marketing, publicity, and communication tasks from Library agencies.
Responds to requests to update and reproduce print collateral [via in-house document center or vendors].
Responds to requests to advise staff on communications best practices and identity standards.
Organizes and coordinates content and documents on the internal staff portal.
Coordinates and creates content for the library’s social media presence.
Develops effective communications for employees regarding organizational announcements.
Assists staff members and internal committees with communications related to internal offerings, announcements, and events.
Assists in department objectives to gather, review, and act on relevant analytics.
Assists in department objectives for process improvement, documentation, and standards creation.
Stays current on communications tools, technology, and best practices.
May train Library staff or volunteers.
May serve on library committees as needed.
Other duties as required.