Communications Specialist

Toyota Motor Corporation

30d • CA$74,500 - CA$94,000 • Hybrid

About The Position

Toyota Financial Services (TFS) provides retail, leasing and wholesale financial services to Toyota and Lexus dealerships and customers across Canada. TFS is a member of Toyota Financial Services Corporation (TFSC), a wholly-owned subsidiary of Toyota Motor Corporation in Japan with the Canadian operation headquarters in Markham, Ontario.

At Toyota Financial Services (TFS), you will help create best in-class customer experiences in an innovative, collaborative and team-focused environment. TFS is an important part of the Toyota family, an award-winning global company, recognized worldwide for our technological leadership and superior standards of quality, continuous improvement and environmental responsibility.

TFS currently has an exciting permanent opportunity as a Communications Specialist, reporting to the Vice President, Legal. This role resides in our Markham Head Office. The successful candidate will assume a key role in the development and implementation of effective internal and external communications in support of TFS’ strategic objectives.

Requirements

• Post-secondary diploma/degree with concentration in Communications, Journalism or Public Relations preferred
• Minimum 3-5 years in a Communications role(s) either internal or external focus required
• Experience working with senior executives and diverse stakeholders.
• Ability to work across TFS to build alignment and consensus on key communication initiatives.
• Excellent teamwork and interpersonal skills
• Proficiency in project management and change management
• Exceptional planning and organizational abilities, adept at working with tight deadlines
• Outstanding written and verbal communication skills
• Meticulous attention to detail
• Proficiency in Microsoft Office: Word, PowerPoint is required

Nice To Haves

• Bilingualism (French/English) considered a strong asset

Responsibilities

• Develop, coordinate, and oversee key internal employee communications, including HR communications, corporate announcements, and initiatives, ensuring consistent messaging and alignment with TFS priorities.
• Support executive communications by partnering with leaders to prepare messaging, presentations, and materials for internal meetings and events.
• Plan and manage the Annual Associate Town Hall, whether in person or hybrid, to support clear corporate messaging and meaningful associate engagement in partnership with corporate strategy.
• Coordinate monthly associate meetings, including presentation and content development.
• Manage the creation, review, and distribution of internal communications through the company intranet site, MY Toolbox.
• Provide communications support for organizational change initiatives, including communication planning, key messages, materials, presentations, and stakeholder guidance.
• Conduct research, gather feedback, and analyze communication effectiveness to identify opportunities for continuous improvement.
• Provide communications support for employee engagement events and related communications throughout the year.
• Support the Dealer Services team with the planning, coordination, and implementation of Dealer Satisfaction Surveys.
• Partner with Dealer Services and TCCI executives to support presentations and communication materials for dealer and distributor partner meetings, conferences, and events across Toyota, Lexus, Subaru and Mazda brands.
• Develop, maintain, and apply brand guidelines, ensuring alignment with global standards and distributor partner requirements.

Benefits

• Competitive salary including bonus
• Health and dental benefits effective immediately
• Company pension plan with matched contribution
• Associate vehicle discount program
• Professional growth and development programs to help advance your career, as well as tuition reimbursement
• Fitness reimbursement
• Competitive time off benefits
• Great company culture-Respect for people and continuous improvement is at our core

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree