Communications Specialist

ECS Tech IncWindsor Mill, MD
Onsite

About The Position

ECS is seeking a Communication Specialist to work in our Windsor Mill office. Position Responsibilities: · Serve as the central coordinating and communications component for cybersecurity and privacy operational teams. · Serve as primary component for assessment and dispositioning of inbound requests for services and support provided by the contract staff. · Maintain situational awareness, coordination, collaboration, and communication oversight for various federal support teams and system groups. · Ensures that each of the associated stakeholders and supporting staff are provided with timely, relevant, and accurate information. · Works with stakeholders and support staff to organize the collection and utilization of information necessary to take security actions required by NIST and FISMA standards. · Serve as a leader and coordinator during bridge calls between cybersecurity, privacy, federal customers, business associates and supporting staff. · Complete and manage email, phone, and instant messaging correspondence in a timely and autonomous manner.

Requirements

  • 1-3 years of experience in case management, task tracking, program analytics, investigative, healthcare administration, information technology, federal/state contracting, or other operations environments.
  • Excellent oral and written communication skills for both technical and non-technical audiences.
  • Critical thinking and application of judgement in a process-based workflow.
  • Ability to organize priorities based on criticality, urgency, and varied reporting groups.
  • Ability to work independently as well as part of large and small teams.
  • Ability to schedule, host, organize and lead virtual meetings and bridge calls with audiences of 3-50 individuals. Drive the discussion and collection of necessary information while managing conflict and difficult situations.
  • Ability to summarize events, actions, and steps taken based on inputs from technical teams for delivery to executive audiences.
  • Ability to work directly with federal customers to accept requests, produce information, and coordinate tasks for technical support teams.
  • Ability to communicate professionally to varied audiences via email, phone, and instant messaging.
  • Basic understanding of task workflows in relationship to reporting, areas of responsibility, and authority.

Responsibilities

  • Serve as the central coordinating and communications component for cybersecurity and privacy operational teams.
  • Serve as primary component for assessment and dispositioning of inbound requests for services and support provided by the contract staff.
  • Maintain situational awareness, coordination, collaboration, and communication oversight for various federal support teams and system groups.
  • Ensures that each of the associated stakeholders and supporting staff are provided with timely, relevant, and accurate information.
  • Works with stakeholders and support staff to organize the collection and utilization of information necessary to take security actions required by NIST and FISMA standards.
  • Serve as a leader and coordinator during bridge calls between cybersecurity, privacy, federal customers, business associates and supporting staff.
  • Complete and manage email, phone, and instant messaging correspondence in a timely and autonomous manner.
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