Communications Specialist for Mental Health and Substance Use Services

State of North Carolina•Bath Building Wake, NC

8d•$57,983 - $101,470•Onsite

About The Position

The Division of Mental Health, Developmental Disabilities, and Substance Use Services is seeking a Communications Specialist who believes in the power of storytelling to move people toward services that can transform lives. As part of the Division’s External Affairs team, you’ll help shape the public voice of one of North Carolina’s most impactful health divisions. Embedded within one or more of the Division’s program areas, you’ll surface compelling stories, elevate community voices, and make sure people know how and where to get help. Every message you craft helps someone understand a system, find a resource, or feel seen. Your work will reduce stigma, increase access to services, and elevate the voices of people and families across North Carolina.

Requirements

Bachelor’s degree in communications, public relations, public affairs, media, journalism, English, or related field from an appropriately accredited institution and four years of experience in communications, public relations, or publicity work; or an equivalent combination of education and experience.
Writes clearly, quickly, and with purpose
Thrives in a fast‑moving, collaborative environment
Knows how to translate complex ideas into compelling, people-centered stories
Values diversity, inclusion, and dignity in every communication
Is excited to build processes while also being a go-to creator of timely content

Nice To Haves

Knowledge of DMH/DD/SUS and its programs
Experience writing for executive leaders
Experience using Social Media

Responsibilities

Build and refine communication processes that keep our messaging sharp, consistent, and effective.
Develop content for a twice-weekly newsletter that highlights funding opportunities, new initiatives, events, awareness recognitions, and real stories from across the state.
Write high-visibility messages for the Division Director and craft strong, engaging social media content.
Produce timely awareness messaging that keeps stakeholders informed.
Plan and support communications for campaigns, events, and webinars across your program area.
Coordinate closely with subject matter experts to translate complex work into accessible, meaningful updates.
Partner with the NCDHHS Office of Communications on media events, press releases, and cross-division messaging.