Communications Specialist

Harmonium Inc.San Diego, CA
$30 - $41Onsite

About The Position

The Communications Specialist is responsible for developing, implementing, and maintaining Harmonium’s internal and external communications and marketing systems and activities. The position manages communications across the Agency’s website, social media platforms, email newsletters, annual reports, marketing and branding materials, and other communication channels to ensure information is timely, accurate, consistent, professional, and aligned with Harmonium’s mission, vision, values, and strategic priorities. The Communications Specialist will create, implement and maintain the Agency-wide Strategic Communications Plan in collaboration with the CEO, COO, Executive Assistant, and staff. The position provides communications support to the CEO and is expected to independently manage assigned projects, meet established deadlines, maintain high standards of accuracy and quality, and proactively communicate progress, priorities, challenges, and barriers to completion. Under the overall direction of the CEO and with administrative guidance from the Executive Administrator, the Communications Specialist researches, develops, drafts, edits, and prepares communications and other materials for internal and external audiences. The position also provides support for grant research, grant writing, and related resource development activities as assigned. The Communications Specialist is entrusted with confidential and sensitive information and is responsible for protecting such information and strictly adhering to HIPAA, confidentiality requirements, Agency policies and procedures, and all applicable laws and regulations.

Requirements

  • Bachelor’s degree in Communications, Marketing, Public Relations, Journalism, or a related field.
  • Minimum of three years of progressively responsible experience in communications, marketing, public relations, or a related field.
  • Experience developing and managing communications across digital platforms, including websites, social media, email, and other communication channels.
  • Demonstrated ability to write, edit, proofread, and produce clear, accurate, engaging, and audience-appropriate content.
  • Demonstrated ability to develop and execute communications projects from concept through completion, including establishing timelines and meeting deadlines.
  • Demonstrated organizational skills and ability to manage multiple priorities, projects, and deadlines while maintaining accuracy and quality.
  • Demonstrated ability to use communication metrics and analytics to evaluate effectiveness and make recommendations to improve reach, engagement, and impact.
  • Strong interpersonal and communication skills, with the ability to work effectively with staff, leadership, Board members, community partners, and other stakeholders.
  • Demonstrated ability to work independently, exercise sound judgment, take initiative, and follow assignments through to completion.
  • Ability to communicate proactively regarding project status, competing priorities, challenges, and anticipated delays.
  • Ability to maintain confidentiality and comply with HIPAA, privacy requirements, and applicable laws, regulations, and Agency policies.
  • Strong knowledge of social media platforms and digital communication channels, with the ability to develop content appropriate to different platforms, audiences, and communication objectives.
  • Strong writing, editing, proofreading, and verbal communication skills, with the ability to produce clear, accurate, engaging, and audience-appropriate content consistent with Harmonium’s brand voice and standards.
  • Proficiency with Google Workspace and Microsoft Office applications, including Word, Excel, and PowerPoint.
  • Proficiency with digital content creation and design tools, such as Canva, Adobe Creative Suite, or comparable platforms.
  • Ability to analyze website, social media, email, and other communication metrics and translate findings into actionable recommendations to improve communication effectiveness and impact.
  • Strong organizational and project management skills, including the ability to manage multiple priorities, establish realistic timelines, meet deadlines, and maintain consistent follow-through.
  • Ability to work independently, take initiative, exercise sound judgment, and make appropriate decisions within the scope of the position.
  • Ability to communicate clearly, professionally, and proactively regarding project status, priorities, challenges, barriers, and anticipated delays.
  • Ability to work effectively in a fast-paced, dynamic, collaborative, and team-oriented environment while maintaining accuracy, quality, and professionalism.
  • Demonstrated ability to establish and maintain positive, professional, and responsive working relationships with staff, leadership, Board members, community partners, and other stakeholders.
  • Commitment to Harmonium’s mission and to supporting the well-being of children, youth, and families.
  • Ability to maintain confidentiality and handle sensitive information with discretion in accordance with HIPAA, Agency policies, and applicable confidentiality and privacy requirements.
  • Must be 18 years of age
  • Valid TB results required
  • Must receive Fingerprint Clearance upon hire (paid by Harmonium)
  • Valid CA driver’s license and access to a reliable vehicle with active insurance

Nice To Haves

  • Nonprofit experience preferred, particularly experience working across multiple programs or service areas.
  • Experience with website content management systems, social media platforms, email marketing tools, analytics platforms, and basic graphic/content creation tools preferred.
  • Knowledge of branding, public relations, fundraising communications, and nonprofit communications practices preferred.

Responsibilities

  • Lead Communications and Marketing: Develop and implement communications and marketing activities that support Harmonium’s mission, strategic priorities, brand, programs, and community impact.
  • Create and Manage Content: Create, edit, and publish engaging and accurate content for social media, website, email, newsletters, fundraising, events, and other communications.
  • Manage Digital Presence: Maintain Harmonium’s website, social media platforms, contact databases, and other digital communications to ensure information is current, professional, and consistent with Agency branding.
  • Plan and Evaluate Communications: Maintain a communications/content calendar and use engagement and analytics data to evaluate effectiveness and improve communications strategies.
  • Support Community Engagement and Fundraising: Promote Harmonium’s programs, services, accomplishments, fundraising efforts, and events, including gathering content and representing the Agency at community and Agency events as needed.
  • Provide Executive Support: Provide communications, project coordination, meeting, calendar, and administrative support to the CEO and COO, including minutes and follow-up activities.
  • Manage Projects and Follow-Through: Independently manage assigned projects, meet deadlines, maintain accuracy and quality, and proactively communicate progress, challenges, and needed adjustments.
  • Maintain Confidentiality and Compliance: Protect confidential information and ensure communications comply with Agency policies, release requirements, and applicable privacy and confidentiality standards.
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