Communications Specialist

Southcoast Health System•New Bedford, MA

5d•Onsite

About The Position

Community Focused. Care Driven. Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it’s our way of life, and you’ll be at the heart of it. Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island. Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home. Find out for yourself why Southcoast Health has been voted ‘Best Place to Work’ for 7 years in a row!

Requirements

High school diploma or equivalent required.
Experience with Microsoft Office and Windows required.
Medical Terminology required.
Specialized courses or training on console operation completed within 6 months of hire is required.
Excellent customer service, telephone skills, and verbal and written communication skills are required.
One year related work experience is required.
Medical Terminology Certificate is required.
Proper verbal communications: professional, caring and kind tone
Accurate message taking and accurate spelling
Relay messages accurately and according to specific instructions
Good typing skills from verbal communication
Ability to work well with others and/or alone
Ability to work at CMH or SLH site if/when needed
Ability to hear multiple alarm sounds
Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired

Nice To Haves

Bachelors Degree preferred.
Previous experience working in the medical field is preferred.
Multi-lingual preferred.

Responsibilities

Perform a variety of functions to support and in support of Communications Dept and the Southcoast Hospitals Group including, but not limited to operation of the communications console and paging equipment, initiation of hospital alarms and emergency procedures, scheduling of patients, and various other clerical and administrative duties.