Communications Specialist-Multiple Openings

Northwestern Memorial Healthcare • Chicago, IL

2d • $28 - $41 • Hybrid

About The Position

Northwestern Medicine is hiring Communications Specialists for multiple focus areas. The role supports the Communications Manager and team members in executing communications plans for assigned areas. The specialist coordinates the elements of communications plans for maximum impact, ensures accurate and timely execution, and works collaboratively with internal stakeholders. The position has no direct reports and serves leaders within each Marketing team and regional or system clients as identified.

Openings include Employee Communications, Leader Communications, and Consumer Communications. Employee Communications specialists develop messages across channels, identify and interview employees and subject-matter experts, manage projects from intake through publication, and build relationships with internal clients. Leader Communications specialists support executive social media strategy, identify content opportunities, develop and edit posts, and coordinate editorial planning with leaders and communications partners. Consumer Communications specialists develop and update HealthBeat, consumer newsletter, and donor newsletter content; write and edit evidence-based health articles; draft social copy; coordinate clinical reviews and clinician interviews; optimize content for traditional and AI-powered search; support donor storytelling and newsletter projects; and assist with website copywriting as needed.

The role requires a bachelor's degree in communications, journalism, or a related field and at least two years of experience in communications, marketing, and project management. Work is full-time, Monday through Friday, between 8:00 a.m. and 5:30 p.m., with a hybrid schedule requiring two days in the office at 541 N. Fairbanks, Chicago, Illinois. The posted hourly salary range is $28.23 to $40.94.

Requirements

• Bachelor's degree in communications, journalism, or a related field.
• At least two years of experience in communications, marketing, and project management.
• Excellent project management skills.
• Basic knowledge of print production.
• Proficiency in Microsoft applications.
• Exceptional interpersonal skills and a strong customer service orientation.
• Highly motivated and proactive, with a can-do attitude.

Nice To Haves

• Understanding of the healthcare industry and academic medical centers.
• For Consumer Communications: experience writing and editing consumer health or science content; experience drafting social media copy; strong command of AP style; working knowledge of SEO, AI tools, email platforms, and web analytics; project management and organizational skills; and experience in donor or nonprofit communications preferred.

Responsibilities

• Support the Communications Manager and Communications team in executing communications plans for assigned focus areas.
• Coordinate communications plan elements and deliver flawless execution in collaboration with team members and internal stakeholders.
• For Employee Communications: develop clear, engaging messages across channels; identify and interview employees and subject-matter experts; manage communications projects from intake through publication, including timelines, client input, editorial and design reviews, approvals, photography, and production; and build internal client relationships to translate business needs into communications approaches and identify opportunities to improve content and employee engagement.
• For Leader Communications: identify content opportunities; develop and edit executive posts; and manage editorial planning with leaders and Communications partners to reflect executive voice, organizational priorities, and timely opportunities.
• For Consumer Communications: write, update, and edit evidence-based consumer health articles in plain language and AP style; draft associated social media copy; coordinate clinical reviews and clinician interviews; and optimize content for traditional and AI-powered search.
• Use Semrush, Microsoft Copilot, and other approved AI tools responsibly to support content planning, writing, editing, and reporting.
• Support donor storytelling and newsletter project management by identifying, recommending, and writing stories showing how donations support patient outcomes, medical advances, research, and care facilities.
• Support other copywriting activities for Northwestern Medicine's website as needed.

Benefits

• Tuition reimbursement
• Loan forgiveness
• 401(k) matching
• Lifecycle benefits
• A range of benefits supporting physical, emotional, and financial well-being and protection for unexpected life events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level