Communications Specialist II

SchoolsFirst Federal Credit Union•Tustin, CA

6d•Onsite

About The Position

Responsible for developing and implementing moderately - complex external communications projects in support of business unit and organizational initiatives. Provides insight on communications, channels and messaging to promote Member trust, loyalty and engagement. Develops and implements communication initiatives for organization and division level projects with Member impact; defining objectives, selecting most effective channels and developing appropriate messaging. Writes and edits copy for Member communications for all channels that distills, what can sometimes be complicated information into messaging that is relevant, clear, concise, and captures our brand voice. Develops and implements public awareness campaigns that support our brand, mission and purpose. Coordinates and implements branding elements in branches and supports branch openings, remodels and branch events. Seeks out and coordinates Member events and sponsorship opportunities that align with our brand. Manages the regular rotation of Member artwork and maintains an up-to-date audit. Directs internal teams or outside vendors as needed on the execution of assigned initiatives.

Requirements

Bachelor's Degree or equivalent years of experience required
3-5 years of previous related experience required
Displays strong organization and time management skills to handle multiple projects and initiatives at once, on time and within budget.
Communicates projects thoroughly and successfully to team members through written and oral communication anticipating Member and team member questions and concerns.
Develops internal relationships, builds trust and works successfully with business unit partners across the organization.
Excellent written and verbal communication skills
Experience in writing for social media
Working knowledge of marketing concepts, copywriting and editing
Ability to work independently and demonstrate initiative
Working knowledge of website content management systems, email application service providers, social media monitoring tools, and tag management

Responsibilities

Develops and implements moderately - complex external communications projects in support of business unit and organizational initiatives.
Provides insight on communications, channels and messaging to promote Member trust, loyalty and engagement.
Develops and implements communication initiatives for organization and division level projects with Member impact; defining objectives, selecting most effective channels and developing appropriate messaging.
Writes and edits copy for Member communications for all channels that distills, what can sometimes be complicated information into messaging that is relevant, clear, concise, and captures our brand voice.
Develops and implements public awareness campaigns that support our brand, mission and purpose.
Coordinates and implements branding elements in branches and supports branch openings, remodels and branch events.
Seeks out and coordinates Member events and sponsorship opportunities that align with our brand.
Manages the regular rotation of Member artwork and maintains an up-to-date audit.
Directs internal teams or outside vendors as needed on the execution of assigned initiatives.
Performs other duties as assigned.
Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties.