Communications Specialist II-Health

Medical University of South Carolina • Columbia, SC

9d • Onsite

About The Position

Coordinates telecommunications services for an assigned geographic area of the state or performs advanced operator functions supporting the state's central telephone switchboard operation. Supervises and assists attendants in the proper handling of telephone calls. Maintains directory assistance listings. Answers service-related calls for the operations center. Resolves system problems by phone or places service orders for subsequent repairs. Coordinates telecommunications services within the assigned area. Serves as liaison with vendor and agency coordinators to ensure efficient service. Reviews and verifies monthly charges; determines departmental costs.

Requirements

• High School Degree or Equivalent required
• 1 year of work experience

Responsibilities

• Coordinates telecommunications services for an assigned geographic area of the state or performs advanced operator functions supporting the state's central telephone switchboard operation.
• Supervises and assists attendants in the proper handling of telephone calls.
• Maintains directory assistance listings.
• Answers service-related calls for the operations center.
• Resolves system problems by phone or places service orders for subsequent repairs.
• Coordinates telecommunications services within the assigned area.
• Serves as liaison with vendor and agency coordinators to ensure efficient service.
• Reviews and verifies monthly charges; determines departmental costs.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED