Communications Specialist / Front Desk

Erickson Senior Living • Palm Beach Gardens, FL

17h • $16 • Onsite

About The Position

We are looking for a high-energy Communications Specialist (Front Desk) to anchor our front desk and keep our community buzzing. As the central hub of communication, you will juggle welcoming guests, assisting residents, and supporting candidates, ensuring every person who walks through our doors feels valued and supported. If you thrive on multitasking and thrive on connecting with people, this is the role for you.

COMMUNICATION SPECIALIST / FRONT DESK

Working: 7:00 AM to 3:00 PM, MONDAY thru FRIDAY

Requirements

• The Florida Agency for Health Care Administration (AHCA) requires all new hires to successfully complete and pass an extensive Level 2 background screening, which covers U.S. Federal, State and City checks (submitting fingerprints), prior to the start of employment. For more information you can visit their website: https://info.flclearinghouse.com
• Receptionist experience required
• Excellent verbal skills
• Ability to multi-task
• Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.

Responsibilities

• Greet and direct our residents, visitors, and staff, handle questions and concerns efficiently
• Receive emergency calls from residents and staff and dispatch appropriate personnel; page on-call physicians as needed in an accurate and calm manner
• Monitor all emergency pull cords for Independent Living residents
• Track status of resident involved in a situation, i.e. transported to a hospital, etc.
• Manage resident’s list, alphabetically and by resident apartment
• Assist with maintaining accurate census information, hospitalizations, deaths, etc., and keeping an accurate list of residents who are away and returning
• Responsible for logging all resident packages and notifying residents of a package pick-up via notice, assuring all mail is dispatched through U.S. Mail at the end of each day, sort and distributes all inter-office mail

Benefits

• Compensation: $16.00 an hour, commensurate with experience
• A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values
• Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
• PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
• 401k for all team members 18 and over with a company 3% match
• Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
• 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices
• Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!
• Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees