Communications Senior Manager

Pacific Edge Sports Academy INC • Fairfield, CA

11h • $28 - $31

About The Position

We are seeking a strategic, results-driven Communications Senior Manager to lead our Member Services, Retail, and Marketing departments. This leadership role oversees four supervisors and is responsible for departmental growth, brand strategy, staff management, and delivering an exceptional customer lifecycle experience.
This position is 20+ hours per week, with the potential to grow into a full-time (30–40 hours/week) role. The role includes shifts at customer-facing service desks as needed.

Requirements

• Bachelor’s degree in Communications, Marketing, Business, or related field
• 3+ years of management experience (multi-department oversight preferred)
• Strong background in marketing strategy and brand management
• Proven ability to lead teams, manage performance, and drive measurable results
• Availability must align with our operating hours and business needs.
• Saturday availability is strongly preferred.

Responsibilities

• Provide leadership and accountability across three departments
• Manage and develop four supervisors and their teams
• Oversee staff scheduling and operational efficiency
• Lead marketing strategy, brand direction, and campaign execution
• Support and model excellence in customer service
• Drive customer acquisition, engagement, retention, and retail growth
• Align service delivery with organizational vision and performance goals

Benefits

• Set schedules (no guessing on when you’ll be scheduled to work)
• Discounts on tuition and events for immediate family members
• Discounts and credits for Pacific Edge Pro Shop merch
• 2 free uniform apparel items upon hire and more free PESA swag after 60 days
• Profit sharing plan (upon eligibility; restrictions apply)
• Full time employees are eligible for Medical/Dental/Vision
• Regular staff hang-outs and staff appreciations
• Access to free snacks and beverages in our staff break room
• Fulfillment in being part of a family-feel professionally-ran business who serves the community

What This Job Offers

• Job Type: Part-time
• Career Level: Manager