Communications Representative

U.S. Bank • Atlanta, GA

3d • $21 - $28 • Hybrid

About The Position

The Communications Representative researches and develops communications that support business-line initiatives and employees. The role partners with stakeholders to create and improve clear, timely content and supports content planning, communications projects, and Knowledge Management activities that improve operations and employee readiness.

The position requires working from one of the posted U.S. Bank locations at least three days per week, on a Monday–Friday, 8:30 a.m.–4:30 p.m. CST schedule.

Requirements

• Typically one to three or more years of experience.

Nice To Haves

• Knowledge of CSC business-line processes and procedures.
• Ability to collaborate with a wide range of stakeholders in a fast-paced, deadline-driven environment.
• Strong written and verbal communication skills.
• Ability to implement feedback and establish rapport with business-line partners.
• Ability to produce and edit internal communications of moderate complexity.
• Experience using Microsoft Office products and ability to learn new technologies and applications.

Responsibilities

• Write, maintain, and publish daily news articles and communications for various business lines.
• Write, format, and distribute communications for managers and employees.
• Support special-event communications as needed.
• Coordinate communication approvals and support established publication processes.
• Ensure communications are consistent, accurate, and aligned with their intended audiences.
• Participate in content planning for internal communications.
• Provide reporting information about Knowledge Management team service levels and content distribution.
• Maintain Knowledge Management content and facilitate content reviews.
• Update and maintain team and business-line SharePoint sites and related content repositories.
• Respond to content feedback and support ongoing content improvement.

Benefits

• Healthcare, including medical, dental, and vision coverage.
• Basic term and optional term life insurance.
• Short-term and long-term disability coverage.
• Pregnancy disability and parental leave.
• 401(k) and employer-funded retirement plan.
• Paid vacation, from two to five weeks depending on salary grade and tenure.
• Up to 11 paid holiday opportunities.
• Adoption assistance.
• Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
• Incentive and recognition programs.
• Equity stock purchase.
• 401(k) contribution and pension, subject to eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed