Communications Representative

Novra Corp • Charlotte, NC

3d

About The Position

Novra Corp was founded with a simple vision: to provide businesses with modern marketing support that is both strategic and practical. In a landscape where attention is limited and competition is constant, we help brands communicate more clearly, present themselves more effectively, and grow with intention. We are seeking an enthusiastic Communications Representative to support customer outreach, promotional communication, and relationship-building initiatives. This position is ideal for someone who enjoys connecting with people, communicating product and service information, and representing a company in a professional and positive manner.

Requirements

• High school diploma or equivalent required.
• Excellent verbal and interpersonal communication skills.
• Friendly, approachable, and professional demeanor.
• Positive attitude and eagerness to learn.
• Strong relationship-building abilities.
• Comfortable interacting with customers and the public.
• Good organizational and time management skills.
• Reliable, adaptable, and self-motivated.

Nice To Haves

• Previous communications, customer service, retail, hospitality, promotions, or sales experience is a plus but not required.

Responsibilities

• Communicate product and service information to customers and prospective customers.
• Assist with customer and community communication initiatives.
• Identify customer needs and provide helpful information or solutions.
• Support promotional campaigns and customer engagement activities.
• Participate in community outreach and promotional events.
• Build and maintain positive professional relationships.
• Support lead generation and customer acquisition activities.
• Follow up with prospective customers and existing customers when appropriate.
• Assist with preparing promotional and communication materials.
• Maintain organized records of customer interactions and outreach activities.
• Communicate customer feedback to appropriate team members.
• Represent the company professionally during customer interactions.
• Participate in ongoing training and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED