Communications & Public Relations Specialist

Mount Pleasant Group • Toronto, ON

8h • CA$71,059 - CA$75,974 • Hybrid

About The Position

The Communications & Public Relations Specialist leads strategic communications initiatives that strengthen MPG's reputation, elevate brand awareness, and engage key audiences. This role develops compelling content, manages media and stakeholder relationships, and provides communications support on organizational priorities and emerging issues. The successful candidate is a skilled storyteller and strategic communicator who thrives in a fast-paced environment and can translate complex information into clear, engaging messages across a variety of channels. The role also supports issues management and crisis communications to help protect and strengthen MPG's public profile.

Requirements

• Two (2) year diploma or higher in Public Relations, Communications, Marketing or other related disciplines; or equivalent combination of work experience, training and education
• Minimum of three (3) years of progressive experience in external communications, media relations, and public relations.
• Experience planning and coordinating events for employee and public/media audiences.
• Strong background in executive-level communications, including speechwriting and strategic messaging.
• Experience working with diverse communities and a demonstrated commitment to equity, diversity, inclusion, and accessibility.
• Excellent interpersonal, verbal, and written communication skills, with the ability to craft clear, persuasive, and audience-appropriate messages.
• Strong writing, editing, and research skills with exceptional attention to grammar, style, and tone.
• Ability to manage multiple projects, prioritize tasks, and meet tight deadlines while maintaining high-quality standards.
• Proven ability to foster strong business relationships with internal and external stakeholders, including executives and media professionals.
• Strong analytical skills and ability to translate complex information into clear, accessible communication.
• Self-motivated with a passion for continuous learning and professional growth.
• Demonstrated tact, diplomacy, and discretion in handling sensitive information.
• Intermediate proficiency of Windows and MS Excel, PowerPoint, Word, and Outlook

Nice To Haves

• Prior experience in a not-for-profit or community-based organization is an asset.

Responsibilities

• Develop and produce engaging content for MPG’s corporate and external communication channels, including digital newsletters, annual reports, brochures, and social media platforms.
• Create marketing communications materials and plans that support product launches, campaigns, promotions, and organizational initiatives while ensuring alignment with branding standards and key messaging.
• Collaborate with the Community Outreach Specialist to develop communications strategies that support community engagement initiatives, public events, and local activities across MPG locations.
• Draft speeches, remarks, and key messaging for the Senior Leadership Team and designated representatives for events, meetings, and public engagements.
• Ensure all external communications comply with the Accessibility for Ontarians with Disabilities Act (AODA) and reflect MPG’s commitment to equity, diversity, inclusion, and accessibility principles.
• Contribute and curate content to the Hub, this includes managing the content that was formerly included in the Insider newsletter such as Client Corner, events recaps, etc.
• Partner with HR and other departments to create employee-focused communications, including organizational announcements, leadership updates, and milestone celebrations.
• Design and implement internal communications plans and employee engagement initiatives, communications planning Q&A sessions, forums, and corporate events such as the Annual General Meeting, managing all content and logistics.
• Develop and implement public relations strategies that elevate MPG’s brand profile, support marketing campaigns, and promote community outreach events.
• Identify and generate compelling story ideas that highlight MPG’s initiatives and services, securing media coverage across local, regional, and national platforms.
• Cultivate relationships with journalists, bloggers, and influencers, proactively pitching stories and coordinating media opportunities such as interviews, press conferences, and site visits.
• Respond to media inquiries, coordinating journalist visits, photo shoots, and filming requests while ensuring adherence to MPG’s brand and messaging guidelines.
• Develop press releases, media advisories, fact sheets, executive bios, and other materials to support MPG’s public relations and communication efforts.
• Plan and execute media events, including press briefings and launch events, to align with MPG’s business objectives and campaigns.
• Provide regular media activity reports and insights to the Senior Leadership Team, assessing press coverage and identifying strategic opportunities for brand positioning.
• Additional duties that fall within the scope of the role as assigned by the Director of Marketing, Communications & Outreach.

Benefits

• Comprehensive benefit plan including medical, dental, vision, disability, life insurance, and a health care spending account
• Wellness resources and benefits including a wellness spending account
• Defined contribution pension plan with employer match
• RRSP & TFSA options
• Enhanced Employee Assistance Program (EAP)
• Internal training and development opportunities, including job shadowing and a mentorship program, and access to an Educational Assistance Program
• Paid Vacation days plus additional personal paid days off
• Annual Employee Engagement Surveys and Annual Employee Townhalls
• Salary increases, in accordance with company policy

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree