Communications Operator

CommonSpirit Health • Houston, TX

5d • Onsite

About The Position

As a Communications Professional, you will be a dynamic, essential voice, ensuring clear, consistent, and compelling communication across all channels to engage stakeholders and uphold our brand. Every day, you will execute vital communication tasks, managing platforms, drafting content, and operating systems to ensure timely information dissemination. You'll also contribute to strategy by monitoring effectiveness and supporting campaigns to enhance messaging and reach. To be successful in this role, you will possess exceptional written/verbal communication, technical proficiency with tools, meticulous attention to detail, adaptability, and proactivity, ensuring impactful connections with diverse audiences. Assist customers in obtaining information, and services. Work with all levels of personnel and physicians to utilize effective customer service skills to provide assistance and handle problem situations.

Requirements

• High School Graduate General Studies, upon hire or High School GED General Studies, upon hire
• Exceptional written/verbal communication
• Technical proficiency with tools
• Meticulous attention to detail
• Adaptability
• Proactivity

Responsibilities

• Execute vital communication tasks, managing platforms, drafting content, and operating systems to ensure timely information dissemination.
• Contribute to strategy by monitoring effectiveness and supporting campaigns to enhance messaging and reach.
• Assist customers in obtaining information, and services.
• Work with all levels of personnel and physicians to utilize effective customer service skills to provide assistance and handle problem situations.
• Operate department equipment.
• Perform operational tasks including Pager exchanges.
• Process diverse requests for information including incoming and outgoing calls, as well as emergency/disaster alerting.
• Activate Health System and Departmental emergency plans including fire safety, medical emergency (code blue), and disaster and hurricane weather, as required.
• Operate emergency communications equipment including telephone and paging notification systems.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED