Communications Officer 1 / 2 / 3

State of Louisiana•Lake Charles, LA

About The Position

McNeese State University Police Department is hiring a Communications Officer at level 1, 2, or 3, based on the selected applicant’s experience. The position supports University Police as a dispatcher, receiving and transmitting information using telecommunications equipment to ensure timely responses. The role reports to the Police Lieutenant and requires a 12-hour rotating schedule to provide 24/7 coverage. Shifts alternate between days and nights, including weekends and holidays. The schedule includes regular breaks and consecutive days off. The position may be subject to overtime and is classified as non-exempt under the Fair Labor Standards Act. The vacancy is classified and may be filled as a probationary or promotional appointment. The successful candidate must meet the NCIC and Louisiana State Police Terminal Operator Certification Program terminal operator certification or recertification requirement within six months of employment. Candidates must undergo a comprehensive background check and drug screening at hire and may be subject to random drug screening. A valid driver’s license and clear driving record may be required if driving for university business is necessary.

Requirements

Meet one of the following minimum qualifications: six months of experience transmitting and receiving messages by radio or in administrative services; six months of training in a business or clerical-related curriculum at a business school or technical institute; or 15 semester hours of college training.
Meet the NCIC and Louisiana State Police Terminal Operator Certification Program terminal operator certification or recertification requirement within six months of employment.
Applicants convicted of a felony or under indictment on a felony charge are disqualified until relief from the disabilities imposed by state and federal laws is granted.
Complete a comprehensive background check and drug screening at hire; random drug screening may also be required.
A valid driver’s license and clear driving record may be required if driving for university business is necessary.

Responsibilities

Receive and respond to informational requests from officers and other emergency personnel.
Receive, analyze, prioritize, and respond to general public complaints and inquiries.
Alert the nearest officer, dispatch them to a location, and relay information.
Search, enter, modify, and delete computerized records in appropriate databases, including records concerning vehicle registrations, driver licenses, other licenses, wanted felons, missing persons, unidentified persons or bodies, and stolen property.
Maintain proper records, monthly productivity and activity reports, and updates to the communications desk log.