Communications Officer
About The Position
The Communications Division is responsible for answering both emergency and non-emergency calls for service. The Communications Officer also dispatches Police, Fire, and Emergency Medical Units. It is a highly stressful, demanding, fast-paced job involving life and death situations. Due to the nature of the job, the center is in operation 24 hours a day, 365 days a year. Communications Officers provide a vital service to the community by contributing to the safety and welfare of their fellow residents. They are the first point of contact in most emergency situations and can drastically affect the outcome of a potentially otherwise dire event. Communications Officers are a lifeline to first responders and the community.
Requirements
- High School Diploma, or G.E.D.
- Must be a U.S. Citizen for P.O.S.T. Communications Officer Certification
- Two years’ experience in a fast-paced business customer service or telecommunications environment
- Must be able to work rotating shifts, nights, holidays and weekends
- A professional and calm demeanor, as this is a highly stressful, demanding, fast-paced job involving life and death situations
- Successful completion of both phases of the hiring process
Nice To Haves
- Associate's degree (provides a 3% pay incentive)
- Bachelor's degree (provides a 6% pay incentive)
Responsibilities
- Answering both emergency and non-emergency calls for service.
- Dispatching Police, Fire, and Emergency Medical Units.
Benefits
- Corporate level benefits
- Wellness program
- Professional development opportunities
- Career advancement
- Health coverage
- Onsite employee wellness center
- Longevity pay
- Tuition reimbursement
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
