Communications Officer I - Campus

Vanderbilt UniversityNashville, TN
Onsite

About The Position

Vanderbilt University Public Safety (VUPS) is a dedicated team of over 400 professionals committed to fostering a safe, secure, and welcoming environment for the Vanderbilt community and Vanderbilt University Medical Center. Organized into specialized units, the department includes commissioned officers, security professionals, and skilled administrative staff working collaboratively to uphold community-based policing standards.

Requirements

  • High school diploma or GED is required.
  • Possession of a valid driver’s license in the State of Tennessee is required.
  • Knowledge of the principles and practices of modern police administration and police methods is necessary.
  • Strong organizational, interpersonal, intercultural, communication, and presentation skills is necessary.
  • Handle moderate physical effort in a sitting position for long periods of time.
  • Meet written departmental standards on appearance/grooming.
  • Pass a thorough background investigation.
  • Pass a drug test; medical examination; vision and hearing test.
  • Must obtain immunizations and medical tests as required by departmental standards.
  • Pass a Psychological Evaluation.

Responsibilities

  • Perform a full range of radio, telephone, and data entry operational duties in a 24-hour facility.
  • Receive and record incoming radio and telephone calls for assistance or general information.
  • Obtain information from callers and officers regarding the nature of the call, location, and extent of the emergency.
  • Dispatch necessary personnel and equipment to the scene and make appropriate notifications within the department and to other Vanderbilt departments, per policy.
  • Monitor officers' activities and determine their availability for assignments; distribute assignments according to established procedure.
  • Monitor and relay information on Vanderbilt Police radio system, mutual aid talk-group, Metropolitan Nashville Police radio system and Metro Fire/Ambulance radio system.
  • Process and prioritize incoming calls for police, fire, and EMS assistance.
  • Prepare and maintain accurate records and logs of all radio transmissions, telephone calls, and other records, such as files and information systems, using a computer-aided dispatch software system.
  • Operate a variety of advanced communications equipment including radio consoles, multi-line telephone system, fax/printers and specialized computer systems (CAD, WeatherData, Silent Knight, etc.).
  • Operate computer inquiry terminal to obtain information on persons, vehicle registrations, driving records, and warrants through related databases (NCIC/TCIC/TIES, Metro, Traffic and Parking files, VU card office, and other resources as needed).
  • Maintain a current, accurate file of protective orders associated with Vanderbilt employees, students, and patients, criminal history inquiry log, field interview reports, long-distance phone log, and campus events information.
  • Ensure all communication equipment is functioning properly and communicate problems to the appropriate authority.
  • Generate and distribute automated reports (equipment list, communications passover, campus siren testing and alarm reports, etc.).
  • Monitor fire and security alarm systems, and coordinate and direct appropriate response.
  • Make emergency notifications of departmental and campus administration per departmental policy or as directed.
  • Monitor and activate the severe weather warning system and campus-wide siren warning system.
  • Perform clerical functions as needed.
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