Communications & Marketing Manager
About The Position
The Children’s Museum of Manhattan (CMOM) is entering a transformational moment. Over the next several years, CMOM will grow awareness and deepen community connection at its current home while building momentum toward the opening of a landmark new museum on 96th Street. This role offers a rare opportunity to join a small, high-impact team shaping both the present and future of one of New York’s most beloved cultural institutions. Why Join CMOM? This role offers the chance to make a direct and lasting impact at one of NYC’s most meaningful cultural institutions. You will help shape the museum’s public narrative now, while playing a central role in building momentum and visibility for CMOM’s future flagship home on 96th Street. If you thrive in a mission-driven, creative, collaborative environment–and want to do meaningful work that reaches families across New York City–this position is for you. The Role We are seeking a dynamic Communications Manager who is ready to roll up their sleeves and get things done. This role is ideal for someone who thrives as a doer—who is highly organized and excels at writing, conducting press outreach, building media relationships, and ensuring that day-to-day marketing and communications plans are implemented and executed with excellence. The Communications & Marketing Manager will partner closely with the Director of Strategic Communications, Brand & Marketing, to translate high-level strategy into action. Together, the team will balance two critical goals: Strengthening awareness and loyalty at CMOM’s current home, where marketing and communications have not historically had this level of focus. Laying the foundation for CMOM’s future home, building media relationships, visibility, and a community of supporters from traditional media and social media for the new museum.
Requirements
- 3–5 years in communications or marketing, preferably in nonprofits or cultural institutions.
- Strong writing and editing skills with the ability to adapt voice for different audiences.
- Familiarity with Meltwater (or other PR related platform), MailChimp (or other email-related platform), WordPress, and social media scheduling platforms.
- Experience managing social media and email campaigns; familiarity with scheduling and analytics tools.
- Highly organized, detail-oriented, and able to manage multiple projects simultaneously.
- A proactive “doer” who thrives in a fast-paced environment and is eager to contribute ideas and execute them.
- Collaborative spirit, with the ability to work effectively across teams and with external partners.
Nice To Haves
- Communications background, pitching, and relationships in press and media are a huge plus.
- Experience in basic video editing, photography for social a plus.
- An interest in early childhood learning and cultural engagement is beneficial.
Responsibilities
- Write and edit compelling copy for press, web, email, and social media.
- Support press and PR efforts, including drafting materials, outreach, tracking coverage, and coordinating with external partners.
- Build relationships with traditional and digital media sources.
- Manage and monitor various communications, calendar, and timeline to ensure deadlines and milestones are met.
- Develop marketing collateral content (rack cards, signage, promotional assets) with design and vendor partners.
- Manage CMOM’s website content updates, email campaigns, and social media channels; develop and maintain content calendars.
- Track and report on marketing performance metrics; recommend optimizations to improve reach, engagement, and conversion.
- Collaborate with Visitor Services, Programming, and Development to ensure cohesive messaging and experience.
- Assist with special projects, including brand rollout, capital campaign communications, and digital initiatives.
Benefits
- vision
- dental and medical (free medical coverage for employees, with premium plans available for dependents)
- 403B
- life insurance
- EAP
- Paid Holidays
- Personal Time Off
- Vacation leave and Sick leave
- FSA
- critical illness
- accident insurance
- legal services
- pet insurance
- free admission to other New York City cultural institutions
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
