Communications Manager

LexisNexis Risk SolutionsAlpharetta, GA
7d

About The Position

The Communications Manager plays a key role in shaping and executing external communications strategies for the Insurance business. This position is responsible for developing and delivering clear, compelling messaging that supports corporate and business objectives in a dynamic, highly matrixed environment. The role contributes to the overall communications strategy by driving market-led plans, supporting reputation management and ensuring consistent messaging across geographies and audiences. Success in this role requires strong storytelling capabilities, project management discipline and the ability to collaborate effectively with internal teams and external partners.

Requirements

  • Bachelor’s degree in Public Relations or a related field (Communications, Journalism, Marketing, English or equivalent experience)
  • Minimum of 6 years of experience in communications, public relations, integrated marketing communications or journalism
  • Experience working within or managing agency partners with a demonstrated ability to deliver measurable results
  • Excellent writing, editing, and proofreading skills with knowledge of AP Style Guidelines
  • Experience developing content for diverse audiences and channels using storytelling best practices
  • Knowledge of integrated and omnichannel marketing disciplines and the role of communications in achieving business outcomes
  • Experience using media monitoring and measurement tools to evaluate impact
  • Proficiency in Microsoft Word, Excel and PowerPoint
  • Social media experience with the ability to provide strategic recommendations
  • Ability to manage multiple projects, prioritize work and meet deadlines in a fast-paced environment
  • Proven business acumen with the ability to interpret internal and external challenges and recommend communications solutions
  • Experience collaborating across functions and geographies in a matrixed organization
  • Demonstrated professionalism, discretion and experience handling sensitive or confidential information
  • Ability to think both strategically and analytically, work independently and solve complex problems

Nice To Haves

  • Insurance, financial services, automotive or technology industry experience preferred
  • Global and/or analyst relations experience preferred

Responsibilities

  • Develop and execute external communications strategies and plans aligned with business, marketing, and functional objectives
  • Create and deliver messaging for media, customer-facing employees, influencers and analysts to support brand awareness and preference
  • Partner with global agencies and cross-functional teams to plan, prepare and disseminate communications materials
  • Manage media and analyst engagement, including message development, briefing materials and ongoing relationship support
  • Translate complex or raw information into audience-appropriate stories across channels and formats
  • Support integrated and omnichannel marketing initiatives by aligning communications efforts with broader campaigns
  • Measure and analyze communications effectiveness using media coverage and performance metrics
  • Provide recommendations and guidance to support social media strategy in collaboration with the Social Media Manager
  • Ensure consistency with enterprise messaging, corporate branding standards and communications policies
  • Contribute to functional strategy by sharing best practices, insights and market perspectives
  • Manage agency partners, project timelines, and deliverables to ensure results are achieved within scope and deadlines
  • Navigate fast-changing business and regulatory environments with sound judgment and professionalism
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