Communications Manager

Mastery Charter Schools • Philadelphia, PA

8d • $62,000 - $71,300 • Hybrid

About The Position

Mastery is a high-performing, nonprofit network of 23 schools serving 14,000 students in grades K-12 in Philadelphia, PA, and Camden, NJ. This position will contribute to communications and stakeholder engagement efforts in support of the organization's strategic priorities.
The Communications Manager is a skilled communicator responsible for overseeing Mastery’s day-to day communications across digital and social media platforms. This role is built for a self-starter who leads with strong writing, applies strategic thinking to social media and web development, and drives key video initiatives as part of a multi-channel approach. The ideal candidate is organized, creative, and skilled across multiple channels, requiring minimal direction for every task. They understand that great communication advances the network’s mission among key audiences, both internally and externally. This role reports to the Senior Director of Communications, while collaborating with internal teams including academics, student enrollment, staff recruitment and retention, and advocacy.

Requirements

• Alignment with and passion for Mastery's values and mission.
• Strong writing and copyediting skills.
• Experience managing social media strategy and execution across multiple platforms.
• Understanding of website management processes and content updates (Experience with WordPress a plus).
• Experience managing and supporting video content production.
• Highly organized with strong attention to detail.
• Able to manage multiple concurrent projects and deadlines independently.
• Collaborative team player with a proactive, solutions-oriented mindset.
• Experience with graphic design tools (Canva, Adobe Creative Suite, or similar).
• BS/BA in communications, public relations, journalism, marketing, or a related field required.
• Minimum of three (3) to five (5) years of experience in communications, with demonstrated experience in social media management and digital marketing.
• Ability to physically perform the essential duties of the role as outlined above, and to work in the environmental conditions required, such as traveling to network campuses, monitoring and interacting with students, in-person facilitation of trainings, etc.;
• This role may require frequent travel between multiple locations. Reliable transportation is essential to fulfill job responsibilities.

Nice To Haves

• Experience with WordPress a plus

Responsibilities

• Own management of Mastery’s social media channels, including content creation and planning, publishing, and moderation.
• Develop and maintain an integrated content calendar for schools, aligned with network goals and priorities
• Ensure all social media content is strategic, on-brand, and reflects best practices for each platform
• Monitor comments and engagement, respond appropriately, and escalate issues to the appropriate team members.
• Conduct monthly social media analytics reporting that informs future content decisions.
• Build and execute education-influencer and community-engagement strategies to expand Mastery’s reach in the education sector.
• Oversee the Mastery website, ensuring content is up to date, accurate, and optimized for effective use among stakeholders.
• Coordinate with internal stakeholders to execute annual content updates and page refreshes.
• Support SEO practices to improve user experience.
• Drive the overall strategy for Mastery’s YouTube channel, guiding publication of videos, playlist organization, title and description optimization, thumbnails, and performance tracking.
• Write scripts, film, edit, and publish videos to support ongoing initiatives.
• Coordinate and support video production initiatives.
• Ensure video content is optimized and repurposed across social platforms and the website.
• Support the development of short-form video content for social content calendar needs.
• Write clear and compelling copy across multiple channels.
• Draft and edit content for key stakeholders, including students, families, staff, community members, and prospective members of the Mastery community
• Support the development of key messages, talking points, and campaign materials in collaboration with the Senior Director.
• Contribute to network newsletters, video scripts, website copy, and other written communications as needed.
• Ensure consistent application of Mastery’s brand standards across all communications channels and materials.
• Support the execution of integrated communications campaigns in collaboration with internal partners.
• Assist with branding signature network events.
• Proactively surface story ideas and content opportunities across Mastery campuses.

Benefits

• 403(b) retirement plan for PA employees (with a 5% match from Mastery for full-time employees)
• Enrollment in the State of New Jersey Pension Plan for NJ employees
• Robust Employee Assistance Program
• Mental health and counseling programs
• Annual Professional Development Fund
• Discounts and perks at a myriad of retailers, travel organizations, insurance providers, and so much more
• Access to the HealthAdvocate Helpdesk to help you navigate various benefits-related topics.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level