Communications Manager

Town of Mead • Mead, CO

8d • Onsite

About The Position

The Communications Manager is responsible for developing, managing, and executing internal and external communication strategies that promote transparency, engagement, and a positive public image of the Town of Mead and the Mead Police Department. This role supports the Board of Trustees and all Town Departments (Police, Public Works, Community Development, Administration, and Recreation). This role administers the dissemination of town and police information and messaging across various platforms, ensuring consistency, clarity, and alignment with the Town’s values and goals. This mid-level role is expected to perform the full range of duties independently, using sound judgment and initiative. While general guidance or occasional instruction may be provided for new or unique situations, the individual in this role typically develops and carries out assigned programs with minimal supervision. The Communications Manager will be responsible for specific communication projects or initiatives. In the absence of the Communications & Community Engagement Director, the Communications Manager will serve as Deputy to the Community Engagement Department and act as a liaison to Recreation, Events, Economic Development, and Communications. This position may supervise other employees. The individual in this role should have experience in recreation, event planning, or business, and possess the ability to make independent decisions. Familiarity with recreation and event operations, as well as facility operations, is strongly preferred.

Requirements

• Bachelor’s degree in Communications, Public Relations, Marketing, Recreation Management, or a related field.
• Four (4) years of progressively responsible experience in communications.
• Two (2) years of experience in municipal government or public sector communications.
• Proven ability to lead cross-departmental projects and collaborate with diverse stakeholders.
• Strong understanding of community engagement strategies, communication plans, and public outreach practices.
• Experience with emergency communications, media relations, and public information dissemination.
• Proficiency in digital tools including social media platforms, website, and graphic design software.
• Working knowledge of the Microsoft Office Suite, contact management, Adobe publishing/design, and other communications related software.
• Strong and proficient writing, editing, and verbal communication skills.
• Excellent time management and ability to prioritize high-volume workloads and changing priorities, under tight deadlines.
• Displays appropriate levels of interest and concern for all Town employees and members of the public.
• Maintains confidentiality and exercises sound judgment in internal and external situations.
• Willingness to work weekends and evenings for meetings, emergencies, and special events.
• Detail-oriented, responsive, and committed to providing high quality content and customer service.
• Ability to engage in positive dialogue with the Board, the Mayor, the Town Manager, the public, and senior management regarding communication strategies, while being sensitive when maneuvering through controversial or political issues.
• Ability to take ownership over key communication topics, and problem solve as needed.
• Ability to exercise initiative and independent judgment and to react resourcefully under varying conditions including local emergency situations.
• Ability to effectively present information and respond to questions from the media, groups of managers, Town employees, community members, and the general public.
• Ability to maintain an up-to-date understanding of the new media, public expectations of government, website management, social media and other communications tools, emergency operations planning and other evolving government functions.
• Ability to serve as Deputy to the Community Engagement Director and act as a liaison to Recreation, Events, Economic Development, and Communications when required.
• Ability to make independent decisions and provide leadership support in the absence of the Communications & Community Engagement Director.
• Valid Colorado Driver’s License and a satisfactory driving record.
• Candidate must go through a successful drug screen & background check.

Nice To Haves

• Experience planning, coordinating, or managing recreation programs, events, or facility operations preferred.
• Familiarity with recreation and event operations, as well as facility operations, is strongly preferred.
• Experience or strong familiarity with recreation and event operations, facility operations, and business engagement activities.

Responsibilities

• Develop and implement comprehensive communications for internal and external audiences, ensuring all digital content adheres to the Town’s ICT Plan and meets ADA accessibility standards.
• Lead and manage cross-departmental projects, coordinating resources, timelines, and personnel.
• Serve as a contact for media inquiries and public information requests.
• Draft, edit, and distribute press releases, newsletters, reports, blog posts, and official statements.
• Manage the Town’s websites and social media channels, creating engaging content and monitoring analytics to improve outreach.
• Coordinate public outreach campaigns, town events, and community engagement efforts.
• Build and maintain relationships with media outlets, community organizations, and stakeholders.
• Collaborate with departments to ensure timely and accurate dissemination of information.
• Support internal communications and employee engagement initiatives.
• Assist in developing and executing emergency communication protocols and provide timely updates during critical incidents.
• Support Board of Trustee communications, presentations, and public-facing materials.
• Support Mead Police Department communications, presentations, and public-facing materials
• Assist with marketing, branding, signage, and multimedia content creation.
• Review and edit materials produced by staff for clarity, consistency, and accuracy.
• Perform additional duties as required by the position.

Benefits

• The Town offers a full range of municipal services including animal services, building inspections, code enforcement, community development, economic development, municipal court, parks and recreation, planning, police, public works, and utilities.
• The Board of Trustees and Town Manager are committed to providing exemplary municipal services for residents and visitors in a collaboration and transparent manner.
• We are dedicated to responsible growth, reliable infrastructure, public safety, fiscal stability, and a connected community.
• Our organization seeks to create opportunities for employees through inclusive engagement practices, focusing on teamwork, and investing in people.
• We value and respect a diverse workforce, innovated ideas, and are committed to promoting an equitable, fair, and just employment environment.
• All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information, or veteran status.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level