Communications Manager

WelbeHealth•Los Angeles, CA

29d•Hybrid

About The Position

At WelbeHealth, we serve our communities’ most vulnerable seniors through shared intention, pioneering spirit, and the courage to love. These core values and our participant-focus lead the way no matter what. The Communications Manager plays a key role in advancing WelbeHealth’s mission through clear, compassionate, and strategic communications, helping shape and execute communications across internal and external channels including participant communications, media relations, internal campaigns, webinars, newsletters, blogs, and other high-impact initiatives. The Communications Manager also supports integrated marketing and communications efforts that strengthen brand awareness, community engagement, participant education, and organizational growth across digital and traditional platforms. This role is different because the Communications Manager at WelbeHealth: Shapes the voice of a mission-driven healthcare organization by leading strategic communications that connect participants, families, team members, and communities across digital, print, and in-person channels Partners across Marketing, Growth, Operations, Clinical, and Executive Leadership teams to deliver high-impact communications that strengthen brand awareness, support participant engagement, and advance WelbeHealth's mission while leveraging emerging AI-enabled communications tools and best practices.

Requirements

Bachelor’s degree in communications, journalism, public relations, marketing, or related field preferred; an additional two (2) or more years of relevant professional experience may be substituted
Minimum of five (5) years of experience in communications, public affairs, or marketing (healthcare experience preferred)
Excellent writing, editing, and storytelling skills across multiple formats (newsletters, blogs, press materials, speeches, etc.)
Experience with SharePoint, Canva, Microsoft Office (Word, Outlook, Excel, PowerPoint), and Smartsheet
Experience independently producing content and managing cross-functional projects such as webinars and newsletters
Familiarity with integrated marketing communications, digital engagement strategies, and evolving communications technologies preferred
Interest in leveraging AI-enabled tools and emerging best practices to support communications strategy, audience engagement, operational efficiency, and content development
Able to travel and work at one of WelbeHealth’s centers at least 3 days per month, including overnight stays to visit distant locations

Responsibilities

Lead content strategy and production for a recurring webinar series in partnership with internal subject matter experts, including scripting, webinar platform enablement, RSVP management, and post-event communications
Manage the development and distribution of a monthly newsletter, coordinating with internal departments to tailor for varied channels and audiences
Oversee weekly blog and editorial calendar, sourcing stories and engaging contributors to highlight participant stories, thought leadership, and care innovations
Develop and support growth-oriented communications such as press releases, media statements, event promotion, and brand campaigns, as well as collaborate with Growth and Market Operations teams to support center openings, partnerships, and local engagement efforts
Support integrated marketing and communications campaigns across internal, external, digital, and community-facing channels to advance organizational priorities and audience engagement
Support crafting culturally sensitive, health-literate, participant-facing materials across multiple formats including SMS, flyers, and digital platforms
Support participant communication initiatives, including the development and coordination of participant-facing letters, educational materials, operational updates, and multichannel outreach in alignment with health literacy and brand standards