About The Position

The Communications Logistics Specialist is a member of the Central Logistics Center. This role involves the coordination, prioritization, and efficient use of all beds within the hospital for various cases including surgical, cardiac cath lab, vascular institute, and special procedures. It also handles direct admissions from physicians' offices or home, ER admissions, unit to unit transfers, and works with the transfer center for incoming transfers from other facilities. The specialist evaluates each admission to ensure the right patient is assigned to the right floor at the right facility and contacts physicians for clarification when needed. Excellent computer, telephone, and customer service skills are required, along with the ability to maintain accurate data on patient location, bed usage, bed availability, and patient flow timing. All communications and functions will follow EMTALA guidelines and ensure a safe and seamless acceptance of patients into the Wellstar Health System.

Requirements

  • High School Diploma General or GED General or Accredited Program
  • BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor
  • LPN - Lic Practical Nurse or PARA - Paramedic
  • Knowledge of Medical Terminology
  • Minimum 2 years of inpatient work experience
  • Computer skills
  • Telephone skills
  • Multitasking skills
  • Customer service skills

Nice To Haves

  • Previous CC experience

Responsibilities

  • Communication of information related to patients requiring placement
  • Evaluation of all procedure and surgical schedules for patients requiring bed assignments post procedure and communication of this information to the appropriate unit
  • Evaluation of all ER admission requests for appropriate information for determination of placement
  • Processing of information from physicians' office for accuracy regarding direct admits for proper placement and communication of this information to appropriate unit while collaborating with the Clinical Safety Supervisor
  • Communication with physicians when needed to ensure proper placement
  • Communication with care coordination and/or physician advisor when review is needed on incoming direct admissions or transfers from other facilities
  • Maintenance of accurate and centralized information for all patients requiring placement in the hospital
  • Coordination of all procedural and surgical schedules for priority and accuracy of placement
  • Coordination of all admissions into the hospital (direct admission, ER and hospital to hospital transfers)
  • Coordination of unit to unit moves to facilitate opening appropriate beds as needed
  • Communication and Placement of Patients in Emergent Situations
  • Communication of patient requiring critical care placement to Unit Bed Coordinator of Critical Care
  • Accuracy in obtaining information to call in the On-Call Teams for either Cath Lab, CVOR, VI or ECMO, calling in team, obtaining bed and notification of appropriate personnel
  • Communication of house census to hospital leadership in times of surge
  • Performs other duties as assigned
  • Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Benefits

  • Support to do more meaningful work
  • Rewarding life
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