Capital One Insights Center Communications Lead, Public Affairs Manager

Capital One•McLean, VA

8d•$134,400 - $153,300

About The Position

Capital One is seeking a strategic, creative, and results-oriented communications professional to join its Public Affairs team within the Global Policy Affairs Group (GPAG). Public Affairs is a cross-functional organization within Capital One’s Global Enterprise Affairs (GEA) team that utilizes best practices in integrated marketing, strategic communications, stakeholder engagement, research and data intelligence, reputation management, and issues advocacy to foster business growth and mitigate risk. This high-visibility role involves direct and regular engagement with senior leaders both internally and within key partner organizations. The position offers the opportunity to drive high-visibility, multi-channel strategic communications strategies to communicate Capital One's story to decisionmaker audiences. It also focuses on engaging critical stakeholders and contributing to the national conversation on key economic and societal issues, including credit access, affordable housing, and entrepreneurship and business creation. As a key member of the Public Affairs team, you will lead the development of comprehensive, multi-channel campaigns to educate, influence, and tell Capital One's story while advancing enterprise priorities. This role is designed for an experienced professional who can proactively identify emerging trends in the policy environment and macroeconomic landscape and translate complex issues into compelling, data-driven narratives. You will serve as a strategic advisor to internal business leaders and external stakeholders, including industry trade associations, nonprofit partners, think tanks, and policy and civic influencers. You will support the execution of a wide range of external events and convenings, earned media, influencer, and digital advertising strategies, ensuring that public affairs objectives are integrated into the broader corporate reputation and brand narrative. This position requires exceptional judgment, creative problem-solving, attention to detail, a focus on results, and an innate ability to influence. A knack for distilling complex issues into compelling stories and a curiosity about perspectives different from your own are essential for success in this role. Humility, adaptability, and a sense of humor will also be beneficial.

Requirements

Bachelor's degree or military experience
At least 7 years of experience in public affairs, issue advocacy campaign, earned media, political campaigns, or any combination of the four
At least 2 years of client service experience in a consulting or corporate setting, such as a PR agency, trade association, or in-house for a private sector business

Nice To Haves

Experience working with elected officials, regulatory agencies, or political campaigns
Experience working in a highly regulated industry such as financial services, healthcare or technology
Experience designing, planning and executing events
Experience developing presentations, leveraging AI responsibly and working efficiently under tight deadlines
Project management experience and a proven ability to help manage multiple deliverables in a fast-paced environment while able to think quickly
Excellent interpersonal skills and the ability to manage internal and external relationships
Well-versed in current events and headline news at local, national, and international levels
Active personal network within the policy or financial services communities

Responsibilities

Lead the end-to-end strategy and execution of integrated public affairs and data-driven campaigns (earned, paid, owned and digital) to advance policy, legislative and corporate reputation priorities at the federal, state and local levels.
Build and leverage trusted relationships with external stakeholders, including policy influencers, trade associations, think tanks, and non-profits to drive joint initiatives.
Cultivate deep relationships with beltway, national, regional and trade media outlets; pitch and secure targeted earned media moments to advance core enterprise narratives.
Provide real-time, actionable strategic advice to senior business leaders and internal partners, ensuring communications seamlessly align with enterprise objectives.
Draft high-impact strategic materials, executive talking points, communications briefs, and positioning papers on complex issues.
Design, manage and execute high-impact thought leadership events, policymaker education programs and strategic convenings both inside and outside the beltway.
Capitalize on proprietary research and data-driven insights to inform policymaker education, elevate executive profiles and shape public opinion.