Communications & CSR Manager

OPENLANE•Indianapolis, IN

16d•Hybrid

About The Position

At OPENLANE we make wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles. We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers’ experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. This is a hybrid position based out of Carmel, IN. We’re seeking a Communications & CSR Manager to join our in-house Marketing & Communications (MarComm) team, where you’ll support internal and external communications across our corporate functions and community relations. You’ll help drive brand visibility and reputation, with a focus on employee engagement and philanthropic initiatives. This role is a great fit if you’re passionate about storytelling, enjoy connecting employees and communities, and are eager to flex a wide range of communications skills.

Requirements

Bachelor’s degree in marketing, communications, business or a related field.
6-10 years of relevant experience in communications or marketing, preferably in a corporate, agency or political setting.
Exceptional written and verbal communication skills.
Ability to prioritize and implement complex initiatives in a high-intensity, fast-paced, entrepreneurial environment.
Flexible mindset with the ability to adapt to changing deadlines and priorities.
Ability to analyze data and apply it to business challenges and communications strategy.
Experience and success using traditional media as well as social media and digital channels to engage both internal and external audiences.
Comfort conceptualizing and/or creating compelling visuals and presentations to enhance communications.
Strong executive presence and poise.
Ability to influence others outside direct line of control or management chain.
A keen eye for detail.

Nice To Haves

Experience in the automotive industry.
Experience in graphic design applications such as Canva.

Responsibilities

Craft compelling content that drives engagement and builds both internal and external brand champions, from intranet and thought leadership articles to presentations, talk tracks and more.
Empower field employees with the latest info and resources about product updates, key initiatives and customer engagement priorities, leveraging communications as a business growth tool.
Oversee our employee intranet, serving as the subject matter expert to teams across the organization on its functionality and best practices and providing regular engagement reports.
Partner with key corporate functions including human resources, IT, finance, safety and security as well as OPENLANE’s employee resource groups (ERGs) to deliver timely and relevant communications to employees.
Lead and manage OPENLANE’s community engagement strategy and initiatives, cultivating meaningful relationships to maximize program impact and visibility while ensuring alignment with company priorities and brand standards.
Develop standards for regular reporting on the scope and impact of community engagement initiatives.
Manage a storytelling-driven social media approach for our corporate social channels, including planning, posting and performance monitoring.
Maintain a keen understanding of industry trends affecting our business and make appropriate recommendations regarding communication strategy.
Pilot AI-enabled workflows for ideation, drafting, editing and analytics to enable increased productivity and engagement.

Benefits

Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement