Communications Coordinator - New England

Youth VillagesWoburn, MA
Hybrid

About The Position

For over 35 years, Youth Villages has transformed the lives of children and families nationwide through innovative, research-based programs focused on preserving and restoring families. As a national leader in children’s mental and behavioral health, we serve more than 47,000 youth, young people, and their families annually across 29 states and Washington, D.C. Our proven treatment models drive long-term success in child welfare, juvenile justice, and mental health systems. At Youth Villages, we do what works — partnering with others to expand our impact and advocate for meaningful, lasting change. We're seeking purpose-driven individuals who are passionate about making a difference. With a dedicated team of more than 5,000 staff, Youth Villages is committed to investing in and supporting our employees by offering opportunities to build a fulfilling career through professional growth, personal development, and a mission that matters— helping children and families live successfully. For more information, please visit www.youthvillages.org Position Overview: The Communications Coordinator will support the Regional Communications Manager in the Boston/New England area. This role is ideal for an early-career communications professional who is eager to gain experience in communications and media relations and to contribute to key Youth Villages initiatives in New England. The Communications Coordinator will assist with the implementation of regional marketing communications, public relations strategies and campaigns to raise awareness and support for Youth Villages among stakeholders, influencers, youth and families, external customers, and donors. This position reports to the Regional Communications Manager and will work closely with the New England Leadership Team.

Requirements

  • Demonstrates strong communication skills, both written and verbal and adjusts communication style to meet the needs of different audiences.
  • Takes responsibility for tasks and ensures timely completion, while also anticipating potential challenges and addressing them proactively.
  • Works collaboratively with team members and contributes to a positive team dynamic.
  • Exhibits a thorough and detailed approach to work, ensuring accuracy in all communications and tasks.
  • Takes initiative to identify opportunities for improvement and acts on them, rather than waiting for direction.
  • Must be a strong writer and possess strong verbal communication skills, with the ability to craft clear and compelling messages.
  • Strong project management and organizational skills required.
  • Ability to work effectively as part of a team and independently, demonstrating initiative and problem-solving abilities.
  • Proficiency in Microsoft Office Suite.
  • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
  • Must have access to a car and be able to travel to various locations regionally as needed.
  • Bachelor's degree in communications, public relations, marketing or a related field (required)
  • 1-3 years of experience in communications, public relations, or marketing (required)

Nice To Haves

  • Experience with graphic design or video editing software is a plus.
  • Master's degree in communications, public relations, marketing or a related field (preferred)

Responsibilities

  • Assists in implementing communication strategies, ensuring alignment with state and national goals.
  • Helps to develop and execute the New England communications plan, including setting timelines and tracking progress against goals.
  • Supports Executive Leadership Team with communications needs.
  • Coordinates various communications projects, ensuring timelines are met, tasks are completed efficiently and all stakeholders are kept informed of progress.
  • Assists in organizing and managing multiple projects simultaneously.
  • Manages content planning and creation for internal and external communications, including drafting success stories, social media posts, newsletters, development communications, thought leadership pieces for Youth Villages blog and more.
  • Conducts interviews with youth, families and staff as needed.
  • Assists in promoting and supporting key development programs and events through communication materials and media outreach.
  • Represents Youth Villages at events as needed.
  • Monitors daily media coverage, prepare reports and assist with maintaining digital clip files.
  • Provides general support to the Regional Communications Manager and other team members as needed.

Benefits

  • Medical, Dental, Prescription Drug Coverage and Vision
  • 401(k)
  • 2 week paid vacation (full-time) / 1 week paid vacation (part-time)
  • 12 paid sick days per year
  • 11 paid holidays
  • Paid Parental Leave
  • Mileage & Cell Phone Reimbursement (when applicable)
  • Tuition reimbursement and licensure supervision
  • Growth & development through continuous training
  • Clinical and administrative advancement opportunities
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