Communications Coordinator

Virginia Tech•Blacksburg, VA

8d•$50,000 - $60,000•Onsite

About The Position

Reporting to the Communications Manager – and in close collaboration with respective unit leadership – the communications coordinator helps support, foster, and advance Facilities’ customer experience, workplace culture, trust, and visibility/impact using intentional and effective communications, engagement, public relations, brand management, marketing, and advancement efforts. The communications coordinator works closely and collaboratively with stakeholders – including but not limited to construction and maintenance teams, university leaders, communicators, contractors, and government officials – to execute effective and comprehensive communications. They translate complex technical and construction-related information into clear, audience-appropriate content for internal and external audiences. They also help create a positive culture and foster a more connected workplace. The communications coordinators are responsible for coordinating an aligned comprehensive communications program across the Division of Facilities’ matrixed organizational construct. While responsible for communications for their respective unit, the communications coordinators will be expected to cross collaborate and as necessary, rotate, areas of responsibility to support divisional objectives.

Requirements

Bachelors degree in fields of Communications, Public Relations, or related; Building Construction, Construction Engineering, or related; and/or Sociology, Anthropology, or related
Demonstrated comprehensive communications experience (including writing/editing, social media management, photography/videography, graphic design, web development/management, etc.) OR demonstrated construction project management experience with working knowledge of communications methods and willingness to learn
Proven ability to translate complex technical information into clear, audience-appropriate messaging
Exceptional communication skills, interpersonal skills, diplomacy, and the ability to effectively interact and build trusted relationships with diverse internal and external constituencies
Strong writing, editing, and presentation skills
Self-motivated, creative, detail-oriented, and able to manage multiple and competing priorities in a dynamic environment with minimal supervision
Demonstrated proficiency or relevant experience and willingness to learn in the following platforms: Adobe Creative Suite; Microsoft and Google Suites; web content management systems, social/external media in-app and management systems; and project management systems

Nice To Haves

Demonstrated comprehensive communications experience (including writing/editing, social media management, photography/videography, graphic design, web development/management, etc.) within architecture, engineering, or construction (AEC) environments
Demonstrated project management experience
Experience managing stakeholder communications and sensitive information in high-risk or regulated industries
Experience developing and ensuring content meets or exceeds digital accessibility standards
Experience developing and maintaining policies and procedures
Familiarity with AEC and/or facilities management (FM) principles, trends, and industry; preferably through professional experience (apprenticeships and internships acceptable)

Responsibilities

Plan and execute comprehensive communication strategies and outputs that support Facilities efforts across campuses
Write, edit, and publish information that advances the division’s customer experience, workplace culture, trust, and visibility/impact through a variety of platforms including but not limited to web, newsletters/email, social media, print, and presentations/reports
Create visual content through the use of photography, videography, and graphic design that supports divisional objectives
Coordinate with respective unit leaders and teams, Communications and Engagement team members, Marketing and Communications colleagues, and other key stakeholders to foster effective and aligned project and communications efforts
Serve as primary contact and representative for Communications and Engagement efforts within the designated business/support function as well as for the designated business/support function among greater divisional communications initiatives