UNIV - Communications Coordinator I - Pediatrics: Office of the Chair

MUSC (Med. Univ of South Carolina)•Charleston, SC

58d

About The Position

The Communications Coordinator will be accountable for implementing strategic internal communication programs supporting the Human Resources Manager, special programs and events, and leading key human resources initiatives. This position will work closely with human resources in addition to the marketing and publicity team within the Hospital and Children's Hospital. They will be responsible for the integrated communication and promotion of divisional programs and services including web and print. Collaborates with others to develop and implement programs and communications materials for targeted audiences which enhance awareness and utilization of divisional programs and services. Facilitates the flow of communications throughout the Department of Pediatrics for all faculty, staff, residents and fellows throughout the Department.

Requirements

A high school diploma and four years relevant experience in business management, public administration or administrative services; or a bachelor's degree and two years experience in business management, public administration or administrative services.

Responsibilities

In collaboration with the HR Manager, develop content for newsletter, write and edit a broad range of internal content for a variety of platforms to include print, digital, social, and video. These will be designed to communicate the Department's strategies, accomplishments and faculty and staff recognitions. Create original content and news releases for internal and external purposes, including for websites, social media, internal publications and marketing materials. This position will be expected to research and report a wide range of medical topics related to all the divisions of the Department of Pediatrics for use by outside publications. Develop and coordinate copy/design for brochures, flyers and other printed materials related to the Department. Coordinate the conception, execution and production of digital media based on departmental needs.
Develop, maintain, and manage departmental and divisional internal and external websites. This will require cross-collaboration with the MUSC Kids' team to update the provider details as necessary. Ensure that providers are completing their faculty profile, biography and education levels. Collaborate with the ICCE and organizational Communications teams to provide materials to add to Facebook, Yammer, Twitter and LinkedIn. Encourage current Shawn Jenkins' provider profiles in Doximity profiles to be claimed and work with Alumni Affairs during the Doximity voting cycles.
Ensure that all information is accurate, save all critical forms, documents and emails. Advise and maintain the databases and evaluations in Success Factors and Interfolio. Update information in databases such as Identity Manager, Box, Verge, Arbor Tree, organizational charts, SuccessFactors and the department's files. Upload contracts into Verge. Save all documentation related to the new hires and initiate the PEAR and PAR. Assist with Net ID extensions or requests for new Net ID requests. Run reports as needed.
Work with the Division Administrators/Business Managers, University HR Management, MUSCP HR Management and CoE-HR Office to post staff (clinical and non-clinical) positions and other tasks. Process internal posting requests within all divisions in the department. Post positions on the MUSC website and external sites when necessary after obtaining necessary approvals. Follow up with hiring managers to advise on and complete the hiring process. Ensure that all applicants in the hiring pool are statused out in the recruitment system before hiring. Monitor new hires to verify that they complete their administrative and onboarding tasks before their start date (employee health screening, administrative forms are complete, I-9, W-4, direct deposit). Track employees changes and communicate them to the Office of the Chair.
Write articles and case studies that highlight research activities in the Department of Pediatrics. Work with the Director and Director of Research Administration of DCRI to create a newsletter and active website as research operations are expanded. Assist the DCRI with the organization and publicity relating to DCRI day, DCRI summer program, and new research strategic events.
Work with supervisors and Division Administrators to facilitate the onboarding process and appropriately assign the correct process for unpaid individuals. Ensure that the volunteers are completing their tasks on time and are onboarded accurately. Work with Division Chiefs and Administrative staff to process through dual employment requests with the assistance of the Fellowship Coordinators. Complete and process documentation as needed for Faculty Fellows moonlighters.
Other duties as assigned. Support Human Resources on special projects and travel as needed.

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