Communications Associate

NFP Corp•New York, NY

1d•$52,000 - $60,000•Hybrid

About The Position

The Communications Associate position is a central role within the organization, responsible for crafting enrollment communications and maintaining the structure and day-to-day material. This is not a Marketing role. The focus of this position is the creation and customization of electronic and print communications such as enrollment guides, benefit summaries and materials, as well as enrollment portals, to meet the specific needs of institutional clients for enrollment and policy retention campaigns. All communications are customized based on each client’s requirements. In this role, you will participate in cross-functional projects and work closely with multiple internal teams. This is a great opportunity to build foundational knowledge while working in a collaborative team environment and receiving mentorship and guidance to grow your career. This is a full-time employment opportunity working Monday through Friday from 8:30AM to 5:30PM Eastern Time. For the first three months, the employee will need to be in the NYC Wall Street office for training up to three days per week. After the training period, the manager will decide the employee’s schedule, which could potentially include a fully remote or hybrid option.

Requirements

High School Diploma or equivalent required with additional education/training.
At least one year of demonstrated work experience including business writing, client correspondence, and preparing presentation materials.
Strong written communication and editing skills and a questioning mindset.
High attention to detail, particularly with structured documents and data-informed content.
Ability to manage multiple projects with competing deadlines.
Proficiency in Microsoft Word, PowerPoint and familiarity with Excel.
Comfort working within approval workflows and cross-functional environments.
A high level of accountability and ownership of work.

Nice To Haves

Bachelor’s degree preferred.
Life & Health License preferred or ability to obtain within 6 months.
Experience with benefits enrollment communications, insurance, or financial services.
Familiarity with HTML or Adobe Creative Cloud.
Familiarity with IDI and/or LTC products.

Responsibilities

Create, edit, and review client communications, including Word documents, enrollment websites, and webinar materials, with a focus on executive benefits.
Ensure all communications are accurate, complete, compliant, and aligned with approved templates and standards.
Coordinate with other teams for timely production of paper mailings and websites.
Manage multiple projects with quick turnaround timelines while maintaining attention to detail.
Collaborate with internal teams to identify and develop process efficiencies.