About The Position

The Patient Registration Clerk/Communications Clerk I is responsible for the accurate and timely registration of patients to the Huron Perth Healthcare Alliance as well as for the fielding of incoming and outgoing communications. Huron Perth Healthcare Alliance (HPHA) is an organization that influences proactive change; embraces the potential of partnerships; harnesses the power of performance, and values the skills and guidance of our people – staff, patients, families and caregivers included to advance our healthcare system. HPHA is a multi-site organization that includes Clinton Public Hospital, St. Marys Memorial Hospital, Seaforth Community Hospital and Stratford General Hospital.

Requirements

  • Minimum Grade 12 education
  • Medical Office Administration certificate
  • Minimum one-year experience in a healthcare setting
  • Computer literate with experience in Microsoft Office applications (Word and Excel)
  • Ability to handle stressful situations
  • Medical terminology
  • Accurate data entry skills
  • Excellent keyboarding skills
  • Ability to work with minimal supervision
  • Team oriented and customer focused
  • Well organized
  • Excellent oral and written communication skills
  • Ability to handle healthcare service organization demands related to shift work, weekend work and varying rotation and length of tours
  • Ability to multi-task with competing priorities
  • Ability to provide exceptional customer service

Nice To Haves

  • One year’s related work experience in a Registration Department and/or as a Switchboard Operator preferred

Responsibilities

  • Accurate and timely registration of patients
  • Fielding of incoming and outgoing communications

Benefits

  • Preceptor/Peer Mentorship Opportunities
  • Collaborative Team Environment
  • Enrolment in the Healthcare of Ontario Pension Plan (HOOPP)
  • Extended Health/Semi Private and Dental Benefits (for Part-time and Full-time only)
  • Diverse Committees and Engagement Opportunities
  • Opportunities to grow your career and explore different roles within the hospital
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