Communications and Operations Specialist
About The Position
At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle, Pazeâ , and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses. Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment. The Communications & Operations Specialist supports Early Warning's Internal Communications team through content creation, channel management, event coordination, performance reporting, and overall team operations. This role blends creative and operational responsibilities and reports to the VP, Chief of Staff and Internal Communications.
Requirements
- Five (5) years of experience in communications, marketing, or related field.
- Strong writing, editing, and content development skills.
- Strong organizational and project management skills.
- Experience creating presentations and supporting live/virtual events.
- Comfortable working in fast-paced environment with shifting priorities.
- Bachelor's degree in Communications, PR, Marketing, Journalism, or related field.
- Experience working in communications or change management roles.
- Background and drug screen.
Nice To Haves
- Experience in financial services or payments industries.
Responsibilities
- Support communications campaigns and activities, including drafting, editing, and delivering employee communications such as newsletters, intranet content, presentations, talking points, and emails.
- Ensure content aligns with company tone, voice, and brand guidelines.
- Provide support to senior communicators on company-wide events, campaigns, and content.
- Track and produce reports on communication initiatives and effectiveness (e.g., readership, attendance, channel metrics).
- Maintain communications playbooks and recommend process improvements where possible to improve team efficiency and effectiveness.
- Manage communications intake process and editorial calendar.
- Maintain internal communications channels (intranet/SharePoint sites, Teams, digital signage, etc.) and ensure content is updated, relevant, and engaging.
- Create and deploy multimedia content (e.g., articles, short videos) to support business initiatives.
Benefits
- Healthcare Coverage -â¯Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
- 401(k) Retirement Plan -â¯Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
- Paid Time Off - Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
- 12 weeks of Paid Parental Leave
- Maven Family Planning - provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Credit Intermediation and Related Activities
Number of Employees
251-500 employees
