CUMU Communications and Member Engagement Coordinator

Towson University • Towson, MD

7d

About The Position

Digital Engagement: Draft content for and manage the Because Place Matters newsletter, LinkedIn presence, and direct email communications
Website:Manage and maintain CUMU’s website (WordPress), ensuring that content is current, accurate, and visually engaging.
Graphic Design & Visual Assets: Create graphics for email, web, and print; edit webinar/interview videos; design conference materials (badges, signage, slide decks).
Member Engagement: Support onboarding and retention processes, membership outreach, and development of membership materials (one-pagers, presentations, recruitment messages).
Events & Conference Content: Support conference communications; photograph events; develop and organize visual/digital content for conference and post-event sharing.
Operations & Systems Support: Manage the communications calendar; track metrics; maintain organized system for digital assets; and manage relevant communications, membership, and events related information and processes within CUMU’s association management system.

Requirements

• Bachelor's Degree.
• 2 years of experience in communications, marketing, digital engagement, or a related field (or equivalent experience).
• Strong writing and editing skills, with the ability to translate complex ideas into clear and engaging language.
• Experience supporting communications or marketing campaigns.
• Experience managing social media, particularly LinkedIn.
• Experience managing website content, ideally using WordPress.
• Comfort with basic graphic design and communications tools such as Canva, Adobe Creative Suite, or similar platforms.
• Familiarity with communications tools such as Mailchimp or similar email platforms.
• Strong organizational skills and attention to detail.
• Ability to work independently and manage multiple priorities in a remote work environment.

Nice To Haves

• Interest in higher education, community engagement, or nonprofit work is preferred.

Responsibilities

• Draft content for and manage the Because Place Matters newsletter
• Manage LinkedIn presence
• Manage direct email communications
• Manage and maintain CUMU’s website (WordPress)
• Create graphics for email, web, and print
• Edit webinar/interview videos
• Design conference materials (badges, signage, slide decks)
• Support onboarding and retention processes
• Support membership outreach
• Support development of membership materials (one-pagers, presentations, recruitment messages)
• Support conference communications
• Photograph events
• Develop and organize visual/digital content for conference and post-event sharing
• Manage the communications calendar
• Track metrics
• Maintain organized system for digital assets
• Manage relevant communications, membership, and events related information and processes within CUMU’s association management system

What This Job Offers

• Career Level: Entry Level