Communications and Community Initiatives Manager - Strategic Communication and Branding

UTMB Health•Galveston, TX

About The Position

This role works independently to support strategic priorities, including the planning, implementation, and evaluation of community partnerships, special programs, and strategic communications. It requires a broad range of administrative direction, project management, and community engagement skills. The position involves direct communication with target audiences and activities that facilitate communication by leadership. It also includes program management, successful operations with diverse individuals, maintaining confidentiality, minimal direct supervision, and in-depth knowledge of academic unit operations and overall university knowledge. The scope is school-wide strategic reach and institution-wide visibility and interaction.

Requirements

Master’s degree or equivalent in a related field
Five (5) years’ experience in community engagement, project management, and/or public relations.
An equivalent combination of education and experience relevant to the role may be considered.
Excellent written, oral, and interpersonal communication skills.
Strong attention to detail and commitment to accuracy.
High level of sensitivity to confidential information.
Independent planning and problem-solving skills.
Proven ability to maintain productivity and professionalism when working under multiple deadlines.
Competence with electronic media, including web content management system and social media.
Ability to work effectively and directly with people at all levels of the institution.
Expertise with PowerPoint.
Familiarity with design principles.

Responsibilities

Leads and serves as point of contact for communications activities in line with specific research programs and community outreach efforts, in coordination with the institutional Strategic Communications and Branding team.
Assists in data collection and input for annual reports.
Exercises independent judgment, seeking appropriate counsel, to initiate follow-up with faculty, staff, and students to ensure all activities are accomplished in a timely manner.
Exhibits consistency and dependability as well as the ability to assess sense of urgency in decision making and problem solving for successful outcomes.
Exercises flexibility to accommodate hours and days to accomplish the administrative needs of the Dean, Chair, or Center/Institute Director.
Develops and maintains an internal and external benchmark repository.
Manages and supports special programs.
Oversees major correspondence with responsibility for ensuring accuracy and timeliness of communication and responses.
Maintains a broad organizational perception to effectively carry out the internal and external relationships of the office.
Prepares and coordinates the development and production of executive presentations/talking points/opening remarks for speaking engagements, legislative testimony, development activities, and similar high-profile events, including executive-level events.
Reviews communications for accuracy, clarity of content, and overall continuity.
Coordinates with the VP of Marketing and Media Communications on media and publication matters, both internal and external.
Assists in developing a comprehensive communication plan related to a variety of priorities, initiatives, and events.
Assists in the coordination of fundraiser events, including meetings, minutes, publicity, budget management, and correspondence.
Provides building tours and history to potential donors/alumni, as requested.
Plans, produces, and distributes internal and external communications regarding emergencies and crises with potential to affect operations and/or reputation.
Proactively manages content of websites (develops and updates content – webmaster) and social media accounts targeted to news media, internal/external audiences, potential students, and potential faculty/staff.
Produces content for internal communications initiatives such as email newsletters, including news articles, feature stories, and Q&A interviews, and assists with creation in email distribution platforms, such as Constant Contact.
Composes, edits, and develops talking points/scripts, messages, written communications, presentations, background sheets, and other strategic communications and supporting materials as appropriate.
Develops and implements marketing and branding initiatives, strategies, and materials, including the establishment and maintenance of a strong social media presence.
Serves as primary composer and editor of the Dean, Chair, or Center/Institute Directors presentations and written communications.
Develops and maintains a published annual report.
May assist Dean, Chair or Center/Institute Director in developing both short- and long-range strategic initiatives and opportunities.
As directed, serves at the request of the Dean, Chair, or Center/Institute Director on UTMB and external committees and advisory boards, as appropriate.
Professionally serves to represent the School/Center/Institute to increase positive visibility, maintain strategic partnerships, and overall productive exposure of UTMB.
Provides high-level administrative support; prepares agenda, presentations and works with the Dean, Chair or Center/Institute Director to develop committee structure and by-laws changes as needed.
Performs highly responsible administrative responsibilities while maintaining confidentiality, including independent problem solving, project planning and coordination; liaison with all entities and agencies to facilitate interactions; production of agendas and minutes for distribution in a timely manner; and coordinating and planning to ensure advance preparation for meetings.
Responsible for directing the successful and timely execution of various projects related to supporting the functions and operations managed by the Dean, Chair or Center/Institute Director.
Exercises complete discretion and professional judgment.
Manages multiple competing priorities and deadlines independently and in an expeditious manner.
Maintains professional growth and development and keeps abreast of the latest trends in areas of expertise.
Demonstrates accurate knowledge of relevant policies, rules, and regulations affecting decisions and interpretations.
Remains alert to changes in regulations and responds promptly to meet them.