About The Position

One of the largest independent financial services firms in the country be could the place you build a career beyond your expectations. Our focus is on providing trusted advice and tailored, sophisticated strategies for individuals and institutions. Raymond James Financial is a diversified holding company, headquartered in St. Petersburg, FL. Raymond James provides financial services to individuals, corporations and municipalities through its subsidiary companies engaged primarily in investment and financial planning, in addition to capital markets and asset management. At Raymond James, we are putting the power of perspectives into action and building an inclusive and diverse workforce that reflects our commitment to associates, and clients of the future. Our company values associate development and growth, offering opportunities through developmental programs, mentorships, and continuing education options. We strive to ensure everyone feels welcomed, valued, respected and heard so that you can fully contribute your unique talents for the benefit of clients, your career, our firm and our communities. Raymond James is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs. Under general supervision, uses extensive knowledge and skills obtained through experience, specialized training and/or certification to support the communications strategy, planning, and execution for Raymond James’s Risk Management and Anti-Money Laundering/Financial Crimes Management (AML/FCM) departments. Develops and delivers communications such as executive-ready presentations and talking points, newsletters, emails, intranet content, and toolkits. Works independently on moderately complex assignments that are broad in nature and require originality and ingenuity. Provides solutions to problems and uses feedback and performance insights to continuously improve communications outcomes.

Requirements

  • Knowledge of Communications strategy, planning, drafting, and execution.
  • Audience segmentation and message development for senior leaders and broad associate populations.
  • Change communications concepts and approaches (e.g., adoption-focused messaging, stakeholder alignment).
  • Digital communications channels and content governance (e.g., intranet and email platforms, content lifecycle management).
  • Skill in Writing, editing, and proofreading, including executive-level messages, scripts, and talking points.
  • Streamlining and communicating complex information in a digestible way; strong storytelling and message framing.
  • Stakeholder management, consultation, and influencing without authority.
  • Project and workflow management across multiple concurrent deliverables and deadlines.
  • Microsoft PowerPoint, Word, Excel, and SharePoint.
  • Ability to Absorb unfamiliar topics quickly and translate them into clear, audience-appropriate messages.
  • Partner with other functional areas to accomplish objectives; facilitate alignment and resolve competing priorities.
  • Facilitate meetings, ensuring that all viewpoints, ideas, and problems are addressed.
  • Attend to detail while maintaining a big picture orientation; maintain accuracy, confidentiality, and appropriate tone.
  • Prioritize tasks and pivot quickly; work under pressure on multiple tasks concurrently and meet deadlines in a fast-paced environment with frequent interruptions.
  • Work independently as well as collaboratively within a team environment; seek and implement constructive feedback.
  • Troubleshoot problems and proactively suggest solutions; use data and feedback to continuously improve communications.
  • Provide a high level of customer service; establish and maintain effective working relationships at all levels of the organization.
  • Eligible applicants must be legally authorized to work in the US and not require visa sponsorship now or in the future (including beyond OPT/EAD).
  • Bachelor’s degree in a related field with 1-3 years of related work experience.
  • Any equivalent combination of experience, education, and/or training approved by Human Resources.

Nice To Haves

  • Familiarity with Eloqua is a plus.
  • Sitecore or similar content management systems.

Responsibilities

  • Provides strategic communications support for the Risk Management and AML/FCM departments
  • Plans, drafts, edits, and delivers multi-channel communications (e.g., email, intranet, newsletters, presentations, toolkits) that translate complex risk and regulatory topics into clear, actionable guidance.
  • Establishes and maintains streamlined templates, standards, and processes for recurring communications; supports content governance, version control, and review/approval workflows.
  • Owns or supports editorial calendars and production for department and cross-department newsletters; identifies story opportunities and sources content from subject matter experts.
  • Supports change communications for policy, process, training, and technology implementations, including stakeholder alignment and adoption-focused messaging.
  • Creates department town halls and leadership communications, including agenda, coordinating speakers and logistics, drafting invitations and promotional communications, preparing scripts/talking points, and building and editing presentation materials.
  • Routinely interacts with senior leaders and partners across the firm; builds relationships to understand business priorities and elevate communications effectiveness.
  • Tracks communications requests and deliverables; manages deadlines, dependencies, and stakeholder expectations across multiple concurrent initiatives.
  • Uses available metrics and feedback (e.g., readership, engagement, open rates, stakeholder input) to recommend improvements and optimize future communications.
  • Represents the Risk & AML/FCM departments on cross-functional projects as needed.

Benefits

  • This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Number of Employees

5,001-10,000 employees

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