Communications Agent

Alphabe Insight IncHartford, CT
$49,000 - $53,000Onsite

About The Position

Strive Global is seeking a Communications Agent to serve as a key point of contact for customers, clients, and internal teams. In this role, you will provide professional communication support, manage inquiries, coordinate information, and ensure every interaction reflects the company's commitment to outstanding service. This is an excellent opportunity for individuals looking to grow within a supportive and professional organization.

Requirements

  • Excellent verbal and written communication skills.
  • Strong interpersonal and customer service abilities.
  • Professional attitude with strong attention to detail.
  • Ability to multitask and prioritize responsibilities.
  • Comfortable working in a collaborative team environment.
  • Basic computer proficiency and ability to learn new systems.
  • Strong organizational and problem-solving skills.
  • Positive, dependable, and service-oriented mindset.

Responsibilities

  • Respond to customer and client inquiries in a professional and timely manner.
  • Maintain clear and accurate communication across multiple channels.
  • Provide information regarding services, appointments, and general requests.
  • Document interactions and maintain accurate records.
  • Collaborate with internal departments to resolve inquiries efficiently.
  • Ensure a positive customer experience through excellent communication.
  • Follow company procedures and communication standards.
  • Assist with administrative communication tasks as needed.

Benefits

  • Career Growth Opportunities
  • Professional Development
  • Supportive and Collaborative Team Environment
  • Ongoing Training
  • Employee Recognition Programs
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