Communications Agent- Immediate Start

Golden HQ Corp•Los Angeles, CA

6d•Onsite

About The Position

Our mission is to empower brands through strategic marketing and meaningful customer engagement. We pride ourselves on our values of integrity, innovation, and a results-driven mindset. We are seeking an enthusiastic Communications Agent to support customer outreach, promotional initiatives, and relationship-building activities. This role is ideal for someone who enjoys communicating with people, presenting information, and representing a company professionally while developing valuable communication and customer engagement skills.

Requirements

High school diploma or equivalent required.
Excellent verbal and interpersonal communication skills.
Friendly, confident, and professional demeanor.
Strong listening and relationship-building abilities.
Positive attitude and eagerness to learn.
Organized and able to manage multiple responsibilities.
Comfortable interacting with customers and the public.
Reliable, adaptable, and self-motivated.

Nice To Haves

Previous communications, customer service, sales, retail, hospitality, or promotional experience is a plus but not required.

Responsibilities

Communicate with customers and prospective customers in a professional manner.
Provide clear information about products, services, and promotional opportunities.
Listen to customer needs and provide appropriate information.
Build and maintain positive customer relationships.
Participate in promotional activities and community events.
Follow up with customers regarding inquiries and opportunities.
Assist with preparing and organizing promotional materials.
Gather customer feedback and communicate relevant information to the team.
Collaborate with marketing and customer service team members.
Represent the company positively during customer interactions.
Maintain organized records of customer communications and activities.
Participate in ongoing training and professional development.