Communications Agent- Immediate Start

Moodreact • Charlotte, NC

3h • Onsite

About The Position

Moodreact is a full-service maintenance company supporting homes and businesses with expert electricians, appliance repair technicians, plumbers, and skilled general labor teams. We handle the tough jobs, the technical work, and the details others overlook—always with professionalism, safety, and efficiency in mind. We are seeking an enthusiastic Communications Agent to support customer outreach, promotional communication, and relationship-building initiatives. This entry-level role is ideal for someone who enjoys connecting with people, presenting information clearly, and representing a company in a professional and engaging manner.

Requirements

• High school diploma or equivalent required.
• Strong verbal and interpersonal communication skills.
• Friendly, confident, and professional demeanor.
• Comfortable interacting with customers and the public.
• Positive attitude and eagerness to learn.
• Strong listening and relationship-building abilities.
• Good organizational and time management skills.
• Reliable, adaptable, and self-motivated.

Nice To Haves

• Previous communications, customer service, sales, retail, hospitality, or promotional experience is a plus but not required.

Responsibilities

• Engage directly with customers and prospective customers.
• Communicate product and service information clearly and professionally.
• Identify customer needs and assist with appropriate solutions.
• Participate in community outreach and promotional events.
• Assist with lead generation and customer acquisition initiatives.
• Support customer follow-ups and relationship development.
• Help prepare and organize promotional materials.
• Maintain accurate records of customer interactions and outreach activities.
• Gather customer feedback and communicate relevant information to team members.
• Represent the company professionally during customer interactions.
• Collaborate with team members to support customer and business goals.
• Participate in ongoing training and professional development.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on communications and customer engagement experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED