Communications Agent- Immediate Start

Shik Innovation Group•Houston, TX

About The Position

SHIK Innovation Group is seeking a confident and approachable Communications Agent to share information, answer questions, and encourage positive interactions with customers and the public. The role is suited to someone who enjoys speaking with people, explaining information clearly, and representing a company professionally. Training and ongoing development will support the development of communication and interpersonal skills.

Requirements

  • Clear verbal communication and active listening skills.
  • Friendly, professional, and confident interpersonal style.
  • Ability to explain information in an approachable and understandable way.
  • Strong teamwork and organizational skills.
  • Adaptability and willingness to learn.

Nice To Haves

  • Previous customer-facing experience is an advantage but not required.

Responsibilities

  • Communicate information about products, services, and promotional activities.
  • Engage with customers and members of the public in a friendly, professional manner.
  • Explain offers, provide accurate information, and respond to general inquiries.
  • Help ensure information is presented clearly and consistently during customer-facing activities.
  • Support promotional initiatives and other in-person engagement activities.
  • Coordinate with team members to keep activities organized and aligned with shared goals.
  • Participate in training to strengthen product knowledge and presentation skills.

Benefits

  • Training and ongoing guidance.
  • Opportunities to strengthen communication, presentation, and customer engagement skills.
  • A collaborative and energetic team environment.
  • Opportunities for professional development and career growth.
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