Communications Advisor/ Senior
About The Position
The Federal Reserve Bank of Cleveland is seeking innovative thinkers with vision to help build the framework that will carry the Bank into the future. This role serves as a subject matter expert in the development, planning, and execution of the Bank’s or department’s communication strategy. The position develops and leads plans for effective communication strategies, projects, and programs specifically to promote engagement and understanding of Bank and department goals, high-priority initiatives, and stakeholder viewpoints. In support of the Supervision, Credit Risk, and Statistics (SCS) Department, this role leads the development and execution of comprehensive communication strategies to promote engagement and understanding of Bank and SCS functional goals, high-priority initiatives, and key messages, both internally and externally. The individual serves as a key advisor to SCS leadership, creates communication deliverables across multiple mediums for both regular weekly communications as well as a variety of ad hoc communication needs, and ensures SCS internal and external web pages are up to date and accurate. This role solves unique and complex problems that have a broad impact on business lines or the Bank, and requires experience working in a matrixed communications environment.
Requirements
- Bachelor's degree in communications, English, marketing, journalism, or business
- 7+ years of related experience (for Communications Advisor)
- Bachelor’s degree and 10 years of related work experience OR Master’s degree and 7 years of related work experience (for Communications Advisor Senior)
- Previous experience translating complex initiatives into effective communication campaigns
- Advanced skills to counsel senior leadership in the capacity of a strategic advisor
- Expert written, verbal, and multimedia communication skills
- Expert knowledge of project management
- Experience using data analytics to measure effectiveness of communication initiatives
- Expert in creating concise and compelling communications for different audiences
- Expert knowledge of creating and executing effective communications plans and campaigns
- Experience leveraging intranet to drive employee engagement
- Advanced knowledge of Microsoft Office applications
- Expert problem-solving and analytical skills and attention to detail
- Individual and team innovation and collaboration
Nice To Haves
- Experience with content-management platforms; familiarity with Sitecore a plus
- Working knowledge of design tools; experience with Canva and Photoshop a plus
- Experience working in a matrixed communications environment.
Responsibilities
- Advises key stakeholders on developing and executing effective communication strategies related to high-priority projects and develops and oversees additional projects.
- Responsible for creation and execution of communication strategies and tactics targeted at Bank leadership and employees.
- Writes or reviews communication deliverables for the Bank or department across a variety of communication media.
- Develops and implements measurement strategies related to communications tools and approaches.
- Develops key relationships with and promotes ongoing collaborative partnerships with Bank and Federal Reserve System colleagues.
- Ensures web content and communication materials are maintained to keep information current and engaging.
- Recognized as an expert and advisor within the organization and has in-depth expertise in communications and broad knowledge of other disciplines within other departments.
- Leads the development and execution of comprehensive communication strategies to promote engagement and understanding of Bank and SCS functional goals, high-priority initiatives, and key messages, both internally and externally.
- Serves as a key advisor to SCS leadership, creates communication deliverables across multiple mediums for both regular weekly communications as well as a variety of ad hoc communication needs.
- Ensures SCS internal and external web pages are up to date and accurate.
- Solves unique and complex problems that have a broad impact on business lines or the Bank.
- Performs other duties as assigned or requested.
Benefits
- Benefits to support overall health and financial security
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What This Job Offers
Job Type
Full-time
Career Level
Senior
