Communication Systems Technician

Mobile Communications America Inc•Shreveport, LA

1d•Onsite

About The Position

MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Communication Systems Technician in the Shreveport, Louisiana area to support our fast-growing Voice (MSS) division. MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more.

Requirements

At least two (2) years of experience in diagnosing, repairing, programming, and installing mobile communications equipment. (Two-Way Radios, Land Mobile Radios, P25 Trunking Systems, MOTOTRBO, etc.)
Team-focused with a passion to meet customer needs.
Strong communications skills for end users and third parties.
Resourceful technicians sometimes need assistance/guidance from others.
Understanding of / willingness to learn two-way radio theory.
Experience operating testing equipment like spectrum analyzers, system analyzers, watt meters, TDRs, FDRs, and multi-meters.
Proficiency with Microsoft Office.
A valid driver’s license.
Ability to pass a 7-year background check, motor vehicle check, and drug screen.

Nice To Haves

A two-year degree in Electronics, IT, or an applicable subject is preferred.
P25 and/or MotoTRBO experience, preferred.
CET certification, preferred.

Responsibilities

Installing, programming, and maintaining complex communication equipment to get customers up and running. (Two-Way Radios, Land Mobile Radios, P25 Trunking Systems, MOTOTRBO, etc.)
Fixing the system if things go wrong and bringing communications back online to public safety, hospitals, utilities, manufacturing, and other mission-critical customers.
Designing and upgrading customer systems to the latest technologies and solutions.
Assisting and collaborating well with the team, the Service Manager, and the customer.
Demonstrating a willingness to learn and be mentored in new technology in communications and equipment.
Completing assigned tickets properly and on time.
Making minor modifications to electronic circuitry per customer request and/or deploying factory software/firmware updates.
Serving in an on-call rotation and providing 24/7 technical support.