Communication Systems Technician

Mobile Communications America Inc•Corpus Christi, TX

21h•Onsite

About The Position

MCA, a trusted advisor for wireless communications, data, and security, is seeking an experienced Communication Systems Technician in the Corpus Christi, Texas area. This role supports the fast-growing Voice (MSS) division and involves installing, programming, and maintaining complex communication equipment to ensure customers are operational. The technician will be responsible for troubleshooting and restoring communications for mission-critical clients such as public safety, hospitals, utilities, and manufacturing. Additionally, the role includes designing and upgrading customer systems with the latest technologies, collaborating with the team and service manager, and continuously learning new communication technologies. The position requires completing assigned tasks on time, making minor electronic circuitry modifications, deploying software/firmware updates, and participating in an on-call rotation to provide 24/7 technical support.

Requirements

At least two (2) years of experience in diagnosing, repairing, programming, and installing mobile communications equipment.
Team-focused with a passion for meeting customer needs.
Strong communication skills for end users and third parties.
Resourceful technicians sometimes need assistance/guidance from others.
Understanding of / willingness to learn two-way radio theory.
Experience operating testing equipment like spectrum analyzers, system analyzers, watt meters, TDRs, FDRs, and multimeters.
Proficiency with Microsoft Office.
A valid driver’s license.
Ability to pass a 7-year background check, motor vehicle check, and drug screen.

Nice To Haves

A two-year degree in Electronics, IT, or an applicable subject.
P25 and/or MotoTRBO experience.
CET certification.

Responsibilities

Installing, programming, and maintaining complex communication equipment to get customers up and running.
Fixing the system if things go wrong and bringing communications back online to public safety, hospitals, utilities, manufacturing, and other mission-critical customers.
Designing and upgrading customer systems to the latest technologies and solutions.
Assisting and collaborating well with the team, the Service Manager, and the customers.
Demonstrating a willingness to learn and be mentored on a new technology in communications and equipment.
Completing assigned tickets properly and on time.
Making minor modifications to electronic circuitry per customer request and/or deploying factory software/firmware updates.
Serving in an on-call rotation and providing 24/7 technical support.