Communication Systems Operator (0.625 FTE Alternating)

Franciscan Alliance•Indianapolis, IN

5d•Onsite

About The Position

The Communication Systems Operator is a key feature of Franciscan correspondence. This position has the duty of handling communications to all necessary personnel. Communication Systems Operator knows the purpose, processes, and procedures for all emergency events. The operator possesses a thorough knowledge of all switchboard and telecommunications control room equipment, as well as the ability to problem solve. This position supports the department by demonstrating flexibility in work assignments and supports the facility through teamwork and collaboration. WHO WE ARE Franciscan Health is a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in our community. Our mission is to ensure that every patient receives the highest quality of care through innovation, compassion, and excellence. With 11 ministries and access points across Indiana, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers who provide compassionate, comprehensive care for our patients and the communities we serve.

Requirements

High School Diploma/GED Required
1 year Healthcare Preferred

Nice To Haves

Thorough knowledge of all switchboard and telecommunications control room equipment
Ability to problem solve
Flexibility in work assignments
Teamwork and collaboration

Responsibilities

Page physicians and staff.
Maintain appropriate documentations of all telecommunications processes.
Provide general hospital and patient information, answering calls in a friendly and courteous manner.
Put proper emergency plans into action.
Attend related meetings and maintain mandated hospital training assignments.
Assist in generating and understanding reports with other departments as needed.
Answer and dispatch security calls.