Communication Specialist

Mackenzie Financial Corporation•Toronto, ON

1d•CA$52,000 - CA$67,500•Hybrid

About The Position

Mackenzie Investments, a key part of IGM Financial Inc., is seeking an experienced Communications Professional for the Dealer Relations department. This role reports to the Senior Manager, Dealer Relations and will focus on developing effective communications for dealer and industry partners, while also supporting administrative operations. The company is recognized as one of Canada's Top 100 Employers and a Best Diversity Employer, offering a hybrid work environment with three days in the office per week. Mackenzie Investments values being better, accountable, and a team player, aiming to innovate the industry and support Canadians' financial goals.

Requirements

Working knowledge of asset management operations and the mutual fund industry.
Exceptional business writing skills and advanced time management skills.
Excellent communication, interpersonal and consulting skills.
Experience in developing and implementing communications campaigns for both internal and external audiences.
Strong analytical, organizational and research skills.
Attentive and proactive, with the ability to manage multiple projects within tight deadlines.
Intermediate to advanced proficiency in Excel, MS PowerPoint, MS Word, Adobe, and related MS Office applications.
Quick learner of new technologies.

Nice To Haves

Post–secondary degree or diploma in Communications or Public Relations an asset.
Successful completion of CSC and/or IFIC Operations is an asset.
Working knowledge of AI tools and concepts.
Knowledge of Fundserv and Mackenzie’s processing and reporting systems is considered an asset.

Responsibilities

Manage team reporting requirements, including preparing regular and ad-hoc reports for leadership.
Maintain and oversee the Dealer Relations team mailbox, ensuring timely responses, proper routing, and accurate record-keeping.
Track, manage, and document communication schedules, procedures, and team metrics.
Support administrative components of campaigns and projects, including scheduling, documentation, and follow-ups.
Support the Account Managers in research and resolution of operational issues.
Process money movement to our dealer partners via A$M on Fundserv.
Support the planning, organization, and execution of the annual Dealer Conference, including logistics, content coordination, timelines, and partner engagement.
Provide additional administrative support for the team where necessary.
Co-ordinate all aspects of internal and external dealer related communications for both print and online, including announcements and bulletins.
Manage and update content for the corporate website, intranet site, dealer broadcasts and newsletters; collaborate with partners to provide accurate and timely content.
Work with the Senior Manager and other team members to ensure campaigns/plans are moving forward in a timely manner.
Work closely with Account managers on external communications content and supporting material.
Consolidate, maintain, and document communication logs, schedules, procedures, and approved messaging for reference and reporting purposes.