Communication Specialist - Dartmouth Health Advanced Response Team, Rotating

Dartmouth-Hitchcock Concord • Lebanon, NH

50d

About The Position

Serves as a communications specialist between external and internal customers of DHART and D-H. Responsible for receiving transport requests for air and ground medical transport, and for initiating mobilization of appropriate teams and resources depending on the needs of the patient and/or requesting agencies.

Requirements

• High school diploma or the equivalent required.
• Must possess good customer service skills.
• Must be able to multitask and function independently.
• Excellent verbal and written communications skills with a great attention to detail required.
• Must be proficient with typing on a computer.
• Certified Flight Communicator certification required within 2 years of hire.

Nice To Haves

• Prior EMS experience or medical background preferred.
• Previous aviation, communication, and/or hospital experience preferred.
• Prior dispatch or emergency medical dispatching (EMD) experience preferred.

Responsibilities

• Coordinates all transport request information.
• Completes computer data entry.
• Provides Flight/Ground following of designated vehicles while out on transport.
• Acts as an agent of Metro Aviation, Inc., Operational Control Center.
• Activates and coordinates the Post Accident Incident Plan.
• Communicates between pre-hospital health care providers, hospital health care providers, law enforcement, and fire department personnel.
• Receives and relays medical information between requesting and receiving personnel and facilities.
• Monitors, interprets, and communicates weather information to the DHART teams.
• Performs other duties as required or assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees