Communication Specialist
About The Position
The Communications Specialist will apply entry-level business knowledge and techniques to assist in writing and editing of publications, news releases, public service announcements, and internal/external information programs, as directed; manage/organize/provide assistance to requesting parties for public records requests; research/respond to media inquiries; and plan and/or direct special projects. This role involves preparing concepts, writing, and editing company informative brochures, newsletters, speeches, and other publications. It also includes preparing, coordinating, and scheduling visual elements like photography for projects and programs via computer networks, websites, and social media. The specialist will create advertising and promotional campaigns, including ads and public service announcements for various media platforms. A key responsibility is managing public records requests in compliance with the Tennessee Public Records Act and Sunshine Law, which involves researching accounts, organizing information from departments, compiling data, calculating fees, maintaining records, and facilitating record inspections. The role also supports media relations activities, including responding to media calls, conducting research, generating story ideas, analyzing coverage, coaching staff, and distributing media updates. Additionally, the specialist will assist in maintaining the employee business television system, including creating and editing informational slideshows and scheduling activities. They will also contribute to the production of the employee business television show 'Memphis Energized' and other informational slideshows. Planning and directing special projects, staying updated on communication trends, operating a division vehicle, and using various equipment and software are also part of the role. Other duties may be assigned.
Requirements
- Valid driver's license from state of residence
- Bachelor's degree in journalism, Communications, Advertising, Public Relations or related field
- 0-2 years of experience in Journalism, Communications, Marketing, Public Relations or Advertising
- Must successfully complete NIMS training within one year of entering job
Responsibilities
- Prepare by concept, writing/editing of company informative brochures, newsletters, speeches and other publications
- Prepare, coordinate and schedule visual preparation/photography for projects, publications, brochures and internal/external informative programs via computer networks/websites/social media
- Create advertising and promotional campaigns by concept, writing, editing, recording of ads and public service announcements for print, broadcast and social media
- Provide requesting parties with public records information by researching customer accounts and/or organizing requests with various areas/departments for information needed in compliance with the Tennessee Public Records Act and Sunshine Law
- Compile data received for release to recipients; calculate/collect appropriate fees
- Maintain records of information provided; and set up meetings for inspection of public records
- Assist in media relations' activities such as media calls, media research, generate story ideas, analyzing media coverage, participating in interviews, coaching staff, and sending media updates to staff
- Generate story ideas for use in internal/external communications
- Assist in maintaining/troubleshooting the employee business television system which includes creating/designing/writing/editing informational slideshows; and scheduling activities
- Assist in coordination, story line, writing copy, production and video editing of MLGW's employee business television system and television show Memphis Energized
- Assist in coordination of concept and creation of informational slid shows, design, writing, editing, and scheduling
- Plan and/or direct special projects as assigned such as participation in special events, community partnerships and workshops
- Stay abreast of current events and developments in the field of communication/journalism and news features
- Operate a division vehicle and utilization of cameras, equipment, computer hardware equipment and software applications
- Perform other duties as directed
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
