Communication Specialist I
About The Position
Air Methods Communications (AirCom) is the vital lifeline connecting our aircraft, clinical crews, healthcare partners, and communities. As a Communications Specialist, you will play a critical role in supporting lifesaving air medical missions by serving as the central point of communication between flight crews, hospitals, EMS agencies, and other authorized callers. Every call, coordination effort, and decision helps ensure our teams have the information they need to safely and efficiently transport patients when minutes matter most. This team works 12-hour night shifts with a 5:00 PM start time. Hourly rate starts at $24/hour. This position is for the November 2, 2026 hiring class.
Requirements
- High school diploma or general education degree (GED); and one to two years’ related experience and/or training; or equivalent combination of education and experience.
- 1-2 years dispatch experience or experience with medical terminology used by Emergency Medical Technician or CNA
- Ability to present a professional image on the telephone and radio
- Ability to multi-task efficiently, works in a fast-paced environment on multiple projects, and has a strong attention for detail
- Advanced customer service and phone skills
- Excellent written and verbal communication skills
- Ability to be a team player with a professional attitude
- Ability to take and relay reports accurately
- Strong interpersonal skills and a high degree of collaboration at all levels
- Intermediate with Microsoft Office Suite, including Word, Excel, and PowerPoint and Outlook
Nice To Haves
- NAACS, EMT-B, EMT-A, EMT-P, CAN, LMT, or Pilot Certificate preferred
Responsibilities
- Coordinate all flight coordination information, including computer data entry
- Responsible for flight following from lift off to touch down, following all FAA and company regulations
- Responsible for initial communications of public, private and flight-related calls coming into AirCom
- Responsible for communications between pre-hospital health care providers and the receiving institutions
- Promote communication between Communications Specialists, members of Flight team and outside agencies
- Assist in training new employees
- Other Duties as assigned.
Benefits
- For more information on our industry-leading benefits, please visit our benefits page here.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
