COMMUNICATION CONSULTANT (OKLAHOMA CITY, OK)

Oklahoma Blood Institute•Oklahoma City, OK

1d•Onsite

About The Position

Our Blood Institute is seeking a Communications Consultant to join our Oklahoma City team. This is an opportunity for an experienced communications, marketing, or analytics professional to use data, strategy, and creative problem-solving to strengthen donor engagement and help save lives. Building on the responsibilities of a Communication Coordinator II, the Communications Consultant takes a more strategic role by analyzing historical and real-time data, developing targeted donor segments, advising stakeholders, evaluating communication channels, and supporting complex donor engagement initiatives.

Requirements

Bachelor's degree in Communications, Marketing, Data Analytics, or a related field, or equivalent professional experience.
5+ years of experience in communications strategy, marketing, analytics, or a related field.
Demonstrated ability to use data and analytics to guide business and communication decisions.
Advanced experience with donor segmentation, database management, and list creation using logical criteria.
Strong communication, presentation, analytical, and stakeholder-management skills.
Ability to work independently, solve problems, and think strategically about long-term goals.
Familiarity with donor rewards, loyalty programs, or similar customer engagement systems.
A collaborative mindset and the ability to turn complex information into clear, actionable recommendations.

Responsibilities

Create and manage advanced donor lists and segmentation strategies for targeted campaigns.
Analyze historical and real-time data to measure communication effectiveness and identify opportunities for improvement.
Provide data-driven recommendations to stakeholders to optimize marketing, communications, and donor engagement.
Partner with cross-functional teams to align communication strategies with organizational priorities.
Evaluate communication channels and recommend innovative approaches to maximize reach and impact.
Support donor reward and loyalty program functions, including point pushes, reconciliation, troubleshooting, and issue resolution.
Develop reports and presentations that translate data and insights into actionable recommendations for leadership.
Support and mentor Communication Coordinators in list-building logic and communication execution.
Contribute to complex communication projects across multiple channels, including email, text, push notifications, direct mail, cloud calls, and social media.