Communication Compliance Specialist

CSCI Consulting•Indianapolis, IN

About The Position

CSCI Consulting is seeking a Communications Compliance Specialist to support a focused six-month accessibility initiative. The Communications Compliance Specialist will be responsible for reviewing, remediating, and coordinating accessibility improvements for forms, digital content, and web pages to ensure compliance with Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. In this role, you will partner with communications teams, web teams, program stakeholders, and content owners to ensure public-facing materials are accessible, compliant, and usable for all audiences.

Requirements

2+ years of experience in technical writing, digital communications, web content management, or a related field
2+ years of experience with WCAG 2.1 Level AA compliance standards and accessibility best practices
2+ years of hands-on experience using accessibility testing and remediation tools such as WAVE, Axe, or similar solutions
Strong understanding of accessible digital communication principles, including document tagging, semantic structure, color contrast requirements, and screen reader compatibility
Strong proficiency with Microsoft Office products, Adobe Acrobat, and other content authoring platforms
Demonstrated experience creating and maintaining plain language content
Strong writing, editing, and proofreading skills
Experience coordinating projects, managing multiple deadlines, and collaborating with cross-functional teams
Strong attention to detail and commitment to producing high-quality work
Experience tracking project progress, monitoring deliverables, and communicating status updates
Ability to work independently while maintaining strong collaboration with stakeholders
Excellent verbal and written communication skills
Strong organizational and time management skills
Professional presence and customer-focused mindset

Nice To Haves

Experience evaluating, remediating, and validating content for WCAG 2.1 Level AA compliance
Proficiency with accessibility tools and testing platforms, including WAVE, Axe, Adobe Acrobat Accessibility Checker, or similar technologies
Familiarity with content management systems (CMS) and web publishing workflows
Experience working in government, public health, healthcare, or other regulated environments
Accessibility certification such as Certified Professional in Accessibility Core Competencies (CPACC) or Web Accessibility Specialist (WAS)
Experience supporting large-scale accessibility remediation projects
Knowledge of Section 508 and other applicable accessibility standards and regulations
Experience creating accessibility documentation, reporting, and compliance metrics
Strong customer service and stakeholder relationship management skills
Ability to identify process improvements and recommend sustainable accessibility practices
Motivation to learn emerging accessibility standards, technologies, and methodologies
Bachelor's degree in Communications, Technical Writing, Public Relations, English, Information Technology, Web Development, Accessibility Studies, or a related field is preferred
Prior experience working with government organizations is a plus
Experience within public health or regulated environments is a plus

Responsibilities

Review existing forms, documents, and web content to assess compliance with WCAG 2.1 Level AA standards
Collaborate with program areas to revise, rewrite, or redesign content to meet accessibility requirements, including plain language standards, document structure, color contrast, and alternative text
Partner with web teams and stakeholders to ensure HTML content, PDFs, and interactive elements are fully accessible and properly remediated
Utilize accessibility validation tools and project tracking systems to monitor progress, identify risks, and ensure timely completion of deliverables
Provide guidance, training, and accessibility best practices to staff involved in content creation and publishing
Conduct quality assurance reviews to verify that accessibility corrections have been implemented accurately and effectively
Prepare documentation, status reports, and recommendations related to accessibility compliance efforts and long-term sustainability
Support accessibility compliance initiatives across multiple business and program areas
Monitor updates to accessibility standards, regulations, and industry best practices
Assist with the development and implementation of accessibility governance processes and content review procedures.